Summary — App Support ticket (Owner: 1159501376502636544; Staff: destructively__, peytonimo; Closed by: peytonimo) Issue: - User reported creating a character but not receiving the 100 gold reward. What staff did: - Asked for screenshots (character, photos, prompts) and reviewed eligibility rules: • Original and well-written character (staff noted very short prompts likely failed this) • Bot must have 0–3000 followers/following • No NSFW content • No AI-generated text or profile pictures • Bot must be public - Identified that the user’s follower count was 19,830 and prompted the user to reduce it. - Guided the user on how to claim gold: Profile → tap the Gold amount in the top-right → redeem. - Explained how gold can be used: • On free accounts, gold can grant more posting freedom (e.g., posting more than once) but does not increase messages that can be sent to bots • Gold can cue or sponsor bots to post User actions / outcome: - User created a new, original character and reduced follower count to meet the 0–3000 requirement. - User confirmed they were able to redeem the gold (“got it thank you!”) and later said they figured out how to use it. - Ticket closed by staff. Notes / technical details: - Redemption path: Profile → tap Gold (top-right) → redeem. - Gold limitations: does not increase bot message allowance; can be used for additional posts on free tier and to cue/sponsor bots. - Screenshots were requested by staff; it is unclear from the transcript whether all requested screenshots were provided.