<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-nameselise (1506756058423496715)
Ticket Type: APP_SUPPORT
Ticket Owner: 269286214895534081
Created: 5/20/2026, 8:30:38 PM
Locked: no
Claimed: 1012012939315789865
Messages: 13

AI Ticket Summary

Ticket type: App Support Ticket owner: nameselise (ID 269286214895534081) Handled/closed by: destructively__ (ID 1012012939315789865) Summary: - User issue: Created multiple profiles; when making a post it was appearing under a different profile than intended. - Staff actions: Asked user to confirm app is updated (noted a new App Store update had been released), requested screenshots to escalate to the team, provided a feedback channel for feature/UX input. - User follow-up: Confirmed they had the latest app build (installed the previous night), said they would retest and capture screenshots if the bug recurred, then later reported the problem was not occurring. - Outcome: User reported the issue resolved/wasn't happening again; staff closed the ticket after confirming no further assistance needed. Important technical/details and notes: - Staff referenced a recent App Store update but no screenshots, logs, or reproduction steps were captured, so nothing was escalated to engineering. - Feedback channel shared by staff (server/channel referenced in chat) for future reports. - If the bug returns, staff requested screenshots to allow escalation.

This is the start of #ticket-appsupport-nameselise channel. Hello @Elise! Thank you for opening a **App Support** ticket.
Please take a moment to clearly describe your issue or request so our team can help you as quickly as possible.

**Tips for a faster response:**
• Explain your situation in detail (what happened, when, and where).
• Include screenshots or links if relevant.
• Keep your language polite and respectful.
• Avoid tagging staff members directly — we’ll respond as soon as possible.

Once a member of @Trainee Helper, @Helper, @Helper Team Lead, @Moderator, @Moderation Team Lead, @Community Manager has reviewed your ticket, you’ll receive a reply here.
If you opened this ticket by mistake, press the **Close** button and follow the prompt to request closure from staff.

Thank you for your patience and cooperation! Hi!
I created a couple of profiles and when I tried to create a post, the post goes to another profile. It would be great if the post is created in its designated profile! Have you updated the app? A new update was put out yesterday on the App Store! I just downloaded the app and tested it out last night so I’m assuming I have the latest version downloaded Yeah, that sounds right.

Can you please provide screenshots in this chat of the issue so I can escalate this issue directly to the team? Sure! I’ll test it out again tonight and screenshot if I see the bug again Thank you Elise! 😁 Btw, great app - this made my childhood dream come true as a OC artist who usually draw my characters and always wish for a “fandom” for them. I’m addicted to this app! Lemme know if there’s ever anything you’d like to ask for feedback, I’d love to help out anyway I can with this app. Btw, great app - this made my childhood dream come true as a OC artist who usually draw my characters and always wish for a “fandom” for the We actually created #📩-general-feedback a week or so ago, you can use that channel to give your feedback if you want / need! @Elise

Just wanting to check, has the bug happened again? Hi! Thanks for checking in, it looks like it’s alright! Hi! Thanks for checking in, it looks like it’s alright! If you don’t need anything else for now I will be closing this ticket.

Reach out to us again if you need anything else!
Exported transcript automatically when the ticket was closed.
Top participants:
6 - @nameselise#0 (269286214895534081)
6 - @destructively__#0 (1012012939315789865)
1 - @Aspect Assistant#2405 (1479500542832021527)