<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-minjaylix (1548322418102112439)
Ticket Type: APP_SUPPORT
Ticket Owner: 668921928853094400
Created: 9/12/2026, 1:20:31 PM
Locked: no
Claimed: 713077613773717595
Messages: 31

AI Ticket Summary

The user reported not receiving free gold after creating two characters. Staff explained that characters must be original and well-written, public, non-NSFW, use non-AI text/images, and have 0–3,000 followers/following; minimal prompts may not qualify. Staff advised improving the character’s personality, background, texting style, and adding a reference image. Editing the existing characters was confirmed as sufficient, so creating new ones was unnecessary. The user also reported no likes or new followers for two days. Staff asked for post analytics/screenshots and suggested restarting the app/phone. The user later confirmed the issue appeared to resolve and thanked staff. They continued asking about the gold eligibility requirements; staff requested updated screenshots and clarified whether AI-generated content was used. The user stated they used Pinterest images and wrote the prompts themselves. The ticket contains no confirmation that the free gold was ultimately awarded.

This is the start of #ticket-appsupport-minjaylix channel. Hello @Min_JayLix! Thank you for opening a **App Support** ticket.
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Thank you for your patience and cooperation! Hi. I created two characters but I didn’t get the free gold Hello! Can you please send screenshots of the prompts that you used to create these characters? @Min_JayLix Your characters most likely did not meet the requirement of being **original and well written.** In order to meet this requirement, they cannot have only a single sentence or little to no prompt content.

You should be able to claim the free gold as long as these requirements are met:
-Original and well-written.
-Between 0–3000 followers/following.
-No NSFW content.
-No AI-generated text or profile pictures.
-The character is set to Public. Okay Do you have any other questions before I close this ticket? @Min_JayLix No, thank you @Min_JayLix
Hi, if you still want to earn the gold please let me know. 🙂 Yes, I want☺️ Yes, I want☺️ Did you managed to fix this? Your characters appears to be missing content & details.
You might have to add more detailed sentences, while making the personality & background complete. I edited the character. I don’t know if that’s enough or if I should create a new one.
But I have another concern. It’s been 2 days and there’s no activity in my account. No likes, no new followers. I edited the character. I don’t know if that’s enough or if I should create a new one. But I have another concern. It’s been 2 days and ther No obligations to create a new character, modifying should be enough. Have you tried to restart the app?
As for the activity, have you made new posts since? Yes Yes For the characters, would you mind re-screenshot the edit page?
For the activity, can you please, screenshot the posts analytics? (likes, comments) Any screenshot of your posts?
For the character, you may want to add a reference picture for the face, as none is shown. And you might want to detail a bit more **Texting Style**. [no text] [no text] Did you tried to restart your app/phone? @Min_JayLix Did it fixed itself? Yes. I just checked. Thank you Yes. I just checked. Thank you Nice! Do you have any more questions? Is there a minimum character requirement for the prompts for the character to get the free gold? Because I changed improved the prompts and still nothing. [no text] Are thoses up-to-date images? No. I modified the texting style and added a reference picture as you told me to. No. I modified the texting style and added a reference picture as you told me to. Could you send new screenshots? [no text] Did you used AI to generate the **Pictures** or the **Text contentµµ for all prompts? No. I took the pictures from Pinterest and wrote the prompts myself
Exported transcript automatically when the ticket was closed.
Top participants:
14 - @min_jaylix#0 (668921928853094400)
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