Summary — App Support ticket (owner: 1489041453350129846). Claimed/closed by peytonimo (687842651319435380). Other staff seen: destructively__ (1012012939315789865). Issue - User created two new character accounts to receive 100 Gold but the reward wasn’t showing; user said they did the requirements and did not include AI content. Staff actions - Requested screenshots of both characters including their prompts (edit character view). - Explained eligibility requirements: original and well-written character text, account follower count 0–3000, no NSFW, no AI-generated text or profile pictures, and bot must be public. - Highlighted likely blockers: very short/empty prompts (which fail the “original and well‑written” requirement) and the follower-count requirement. - Explained how to claim Gold: open profile, tap the Gold amount in the top-right, then redeem. - Asked the user to revamp the characters and follow up; checked in later. Final result - Ticket was closed by peytonimo. There is no confirmation from the user in the thread that the Gold was granted. Another staff member assumed it was resolved due to the lack of a follow-up, but the outcome is not explicitly confirmed. Recommend reopening or following up if the user still hasn’t received the Gold.