<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-maggiefaye1 (1530363236757536879)
Ticket Type: APP_SUPPORT
Ticket Owner: 1489041453350129846
Created: 7/24/2026, 11:57:08 PM
Locked: no
Claimed: 687842651319435380
Messages: 14

AI Ticket Summary

Summary — App Support ticket (owner: 1489041453350129846). Claimed/closed by peytonimo (687842651319435380). Other staff seen: destructively__ (1012012939315789865). Issue - User created two new character accounts to receive 100 Gold but the reward wasn’t showing; user said they did the requirements and did not include AI content. Staff actions - Requested screenshots of both characters including their prompts (edit character view). - Explained eligibility requirements: original and well-written character text, account follower count 0–3000, no NSFW, no AI-generated text or profile pictures, and bot must be public. - Highlighted likely blockers: very short/empty prompts (which fail the “original and well‑written” requirement) and the follower-count requirement. - Explained how to claim Gold: open profile, tap the Gold amount in the top-right, then redeem. - Asked the user to revamp the characters and follow up; checked in later. Final result - Ticket was closed by peytonimo. There is no confirmation from the user in the thread that the Gold was granted. Another staff member assumed it was resolved due to the lack of a follow-up, but the outcome is not explicitly confirmed. Recommend reopening or following up if the user still hasn’t received the Gold.

This is the start of #ticket-appsupport-maggiefaye1 channel. Hello @Maggie1! Thank you for opening a **App Support** ticket.
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Hi, I created two new accounts to get 100 gold, and it’s still not showing up, I did the requirements for the pages. Didn’t include any ai info or anything. Hello @Maggie1 ! Can you send screenshots of both of your characters including their prompts within the edit character section! 🙂 How do I get to the ones I made? This area @Maggie1 Your character must meet the following requirements:
• **__Original and well-written__**
• ** __The bot must have 0–3000 followers/following__**
• No NSFW content
• No AI-generated text or profile pictures
• The bot must be public

If your character is eligible, you can claim your Gold in your profile.
Go to your profile, tap the Gold amount in the top-right corner, and you should see the option to redeem your Gold.
the two parts that i bolded and underlined are what i believe are refraining you from getting your gold. having one sentence, one word, or nothing at all in the prompts will block the original and well written requirement. Okay sound good Thank you Try and revamp your characters a bit and let me know if it works and rewards you the gold! 🙂 @Maggie1 checking in for an update @Peyton | Moderator
You can close this ticket, the lack of silence makes me assume they got the gold and forgot to report back!
Exported transcript automatically when the ticket was closed.
Top participants:
7 - @peytonimo#0 (687842651319435380)
5 - @maggiefaye1#0 (1489041453350129846)
1 - @Aspect Assistant#2405 (1479500542832021527)
1 - @destructively__#0 (1012012939315789865)