<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-maddyteddy (1515253486445531196)
Ticket Type: APP_SUPPORT
Ticket Owner: 183240339996409856
Created: 6/13/2026, 7:16:23 AM
Locked: no
Claimed: 160655903031427072
Messages: 11

AI Ticket Summary

Summary — App Support ticket (owner 183240339996409856) User issue - User reported that a character bot in DMs begins repeating itself after some time, always starting replies with the same phrase. It’s affecting one character (username: yuu_taa_1026) during long conversations; user noted others have reported similar behavior. Staff actions - rimor asked follow-up questions (whether it’s a single character or multiple, conversation length) and requested screenshots or other info. - destructively__ explained this is commonly caused by a bug/glitch in the character prompt, advised waiting a few hours/days for the issue to clear, and asked for clarification about where in the conversation the repetition occurs. - blue.hue pinged the user to request a response. Technical details - Staff suspect a prompt-related bug/glitch for that character causing repeated opening phrases. Staff requested screenshots and specific conversation context to investigate further. Final result / status - No confirmed fix documented in the thread. The user asked if there was anything they could do besides wait; staff requested more detail but the user did not provide further information in the transcript. Ticket was closed by destructively__ (1012012939315789865) without a recorded resolution — effectively unresolved / awaiting more info.

This is the start of #ticket-appsupport-maddyteddy channel. Hello @Maddy_Sakunya! Thank you for opening a **App Support** ticket.
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Hello just wanted to let you know that some bots start to repeat themselves in the DMs after some time. So they always start their sentences with the same phrases. I enjoy your app but this is a bit annoying. Do you already know that and work on it? Thank you so much! Hello just wanted to let you know that some bots start to repeat themselves in the DMs after some time. So they always start their sentences Hey there,

Is it just a specific character, or multiple? Are the conversations long, or do they also happen in shorter conversations? If you have a screenshot or any other information you believe may help, please send it our way 🙏
At this point it's only one character but it's already a pretty long conversation. I also read from other people that it happened. So this character comes back and answers sometimes, but gets mute again, is that right? Can you tell me what the character's username is? When I write him he answers me every time. But he always starts the conversation with the same phrase when he answers. I love the writing style and everything so that's nice. It's called yuu_taa_1026. @Maddy_Sakunya
Hi!
Sometimes that happens because of a bug / glitch regarding the prompts used for the character, you can wait a few hours / days and the bug will eventually go away.
Is there anything else I can do or just wait before I reply again? 🤔 Thank you anyways for your help! I’m not sure to be completely honest with you, in what point of the conversation are the bots repeating themselves? @Maddy_Sakunya ^ @Maddy_Sakunya please respond when able, thank you
Exported transcript automatically when the ticket was closed.
Top participants:
4 - @maddyteddy#0 (183240339996409856)
3 - @destructively__#0 (1012012939315789865)
2 - @rimor#0 (160655903031427072)
1 - @Aspect Assistant#2405 (1479500542832021527)
1 - @blue.hue#0 (250238632433156097)