<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-loveshadybug (1553087874088308756)
Ticket Type: APP_SUPPORT
Ticket Owner: 770640802841493534
Created: 9/25/2026, 4:56:44 PM
Locked: no
Claimed: no
Messages: 60

AI Ticket Summary

The user reported not receiving Gold after creating two characters. Staff initially explained that the prompts were too short and advised using a larger, simple, original, non-AI-written description, then updating/publishing the character and restarting the app. The user followed these steps but still did not receive Gold. Staff later indicated the character may have been rejected because it was based on a real person and included publicly available personal information, which could conflict with the “original and well-written” requirement. They clarified the user could keep the character but would not receive Gold for it, and offered guidance on creating a unique original character instead. The user asked staff to create one for them, but was told they needed to create it themselves. Staff ultimately advised keeping general details such as being a 19-year-old Korean idol while avoiding copying a specific person and adding more creativity. No confirmation was provided that the user received Gold; the final outcome is unresolved.

This is the start of #ticket-appsupport-loveshadybug channel. Hello @🐞 𝗔𝗇𝗇𝖺 ୭˚. ᵎᵎ! Thank you for opening a **App Support** ticket.
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Thank you for your patience and cooperation! Hello I played two characters, but I didn't win the gold. @🐞 𝗔𝗇𝗇𝖺 ୭˚. ᵎᵎ
Hi!

The prompts are too small for you to be able to claim the gold! I will edit it further and send a screenshot. But can these be images of real people? But can these be images of real people? They can unless the person / animation is copyrighted! A Wonyoung não é protegida amg, ela é uma imagem pública mesmo E a Stella também não Então não tem problema com ela ser uma personagem não. :monkeydance: Aí amg me ajuda no que eu coloco nos prompts Quero receber o Gold logo Sou pobre ksjdkssjsk pera.. Você já editou ou ainda não? Ainda não Tem que ser texto grande, simples e sem usar AI nele! Mas já sei que imagem IA não pode, ainda bem que não coloquei IA Tem que ser texto grande, simples e sem usar AI nele! Grande tipo 5 linhas já serve? E também não pode ser texto feito com IA amg (para você não copiar e colar) Grande tipo 5 linhas já serve? Eu diria que sim! É difícil saber quantas linhas né amg Pq não diz 💔😭 Depois disso reinicia a app e vá aqui Pq não diz Pois, não há linha específica não amg infelizmente 😭😭 Amg vcs vão fazer uma opção de ganhar Gold por código? Tipo, alguém usar seu código E vc ganhar 200 golds Pois, não há linha específica não amg infelizmente 😭😭 Vou fazer de 10 linhas, pera Vou fazer de 10 linhas, pera Sem problem! Amg vcs vão fazer uma opção de ganhar Gold por código? Tem opção de ganhar com link, só tem de convidar seus amgs (eles tem de clicar no link para instalar e depois clicar novamente para abrir a app e criar uma conta)! Pronto Pronto Mete atualizar e publica a personagem Como pública publica Já tá pública amg Mas não ganhei nada Mas não ganhei nada Já saiu da app e fechou? Sim Duas vezes Espera, vou chamar outra moderadora para ver se ela consegue ajudar melhor! :cry: @Peyton | Moderator can you take a look at this ticket, thank you! :roblox_smirk: Ela fala português? Ela fala português? Acho que não, mas eu traduzo se for necessário! E agora como eu ganho meus golds 😭💔 Hi @🐞 𝗔𝗇𝗇𝖺 ୭˚. ᵎᵎ ! The only thing I can think might be the issue is this might not follow the “original and well written” due to it being a real person and all of their real information. It might be picking up bits and pieces of her information throughout the text and flagging it from websites that have her information. 😭💔 I don't know what to do If you’d like to keep this character as is you’re totally allowed to you just won’t be awarded the gold for this specific character 🙂 we can work an another character to get you the gold if youd like! 🤍 @🐞 𝗔𝗇𝗇𝖺 ୭˚. ᵎᵎ Please create one for me 😭🙏🏻 Unfortunately I can’t create one for you but I can help you through your process in creating a unique and original character! I don't know how to do that. You go into create a character, the same place you created your other characters, except this time just create an original character instead of someone who already exists and all of their information. But my character is an idol, she's 19 years old, and she was born in Korea.
Exported transcript automatically when the ticket was closed.
Top participants:
38 - @loveshadybug#0 (770640802841493534)
17 - @destructively__#0 (1012012939315789865)
4 - @peytonimo#0 (687842651319435380)
1 - @Aspect Assistant#2405 (1479500542832021527)