<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-levomeinster (1529156377652629645)
Ticket Type: APP_SUPPORT
Ticket Owner: 1351258450872504412
Created: 7/21/2026, 4:01:31 PM
Locked: no
Claimed: 1168610887066730520
Messages: 27

AI Ticket Summary

Issue - User levomeinster created four custom characters but did not receive the expected 100 bonus coins per character and now cannot activate them because the app requires coins to make the first post. What staff did - Asked clarifying questions and reviewed the case. - Identified that some characters used NSFW images (destructively__ flagged this). - Provided the eligibility rules for earning gold from creating characters and how to redeem it (Profile → tap Gold amount → redeem). Staff also noted the gold system has had bugs and may not appear immediately. - Gave specific remediation steps (in English and Italian): ensure characters are original and well-written, include detailed personality/background/context, set follower/following to a low number (staff messages included both 0–3000 and later 0–1000), make the bot public, remove any NSFW content, avoid AI-generated text or profile pictures. - Offered to review a screenshot of the creation page to help make the characters eligible. - Informed the user that characters cannot be deleted once created. Final result / current status - The user modified the characters (not created new ones) and reported they still have no gold. Staff warned that modifying existing characters "may not" result in gold and reiterated eligibility requirements. - No confirmation in the transcript that the user ever received the bonus coins. Outcome remains unresolved. Important technical/details to note - NSFW content disqualifies characters; staff observed two characters had NSFW photos. - Redemption path: Profile → tap Gold amount → redeem. - Staff gave contradictory follower/following ranges (0–3000 and later 0–1000); user should follow the latest guidance from staff or provide a screenshot for review. - Characters cannot be deleted after creation (per staff).

This is the start of #ticket-appsupport-levomeinster channel. Hello @levomeinster! Thank you for opening a **App Support** ticket.
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Thank you for your patience and cooperation! Hi! Is this for the free gold earning issue? @levomeinster I created four custom characters but I didn't receive the 100 bonus coins for each. Now I can't activate the characters because the app requires coins to make their first post. @Peyton | Moderator also https://discord.com/channels/1245284198261063762/1416191392178376815/1529151783098650624 so? can you help me? I created four custom characters but I didn't receive the 100 bonus coins for each. Now I can't activate the characters because the Well, I wonder why… so? can you help me? Here is limitless :gom4rtLove: Since NSFW content isn’t allowed on the app that should be your answer. I wasn't sure, but yeah @levomeinster

Please know that if your character are public and they get reported you may loose much access.
Friendly, I will ask you to:
- Modify the characters - though you will not get golds anyway.
- **Or** delete them and create new ones that meet requirements* for eligibility.

To earn gold from creating character, you need to meet the following:
• Original and well-written
• The bot must have 0–3000 followers/following
• No NSFW content
• No AI-generated text or profile pictures
• The bot must be public

If your character is eligible, you can claim your Gold in your profile.
Go to your profile, tap the Gold amount in the top-right corner, and you should see the option to redeem your Gold.
*Disclaimer: Gold has been a bit buggy recently, so it may not appear immediately.*

Although, the app politics doesn't allow creation of **NSFW** character/content. Since NSFW content isn’t allowed on the app that should be your answer. a character meets all the parameters and I have no gold... Yeah, you’re ignoring the fact the 2 of the characters are using NSFW photos, but sure! a character meets all the parameters and I have no gold... Read the above! https://discord.com/channels/1245284198261063762/1529156377652629645/1529165036805689405 I changed everything and still no gold I changed everything and still no gold Did you modified the character or created new ones? Did you modified the character or created new ones? modified do I have to create new ones? I made one following the instructions but no gold modified "Modify the characters - though you will not get golds anyway." ^^ I made one following the instructions but no gold Make sure your character meet the "Original and well-written"!
I can help you with that, if you send me a screenshot of your creation page! Beh, ecco qual è il problema!
Il tuo personaggio non soddisfa i requisiti richiesti.

Per ottenere oro gratuito creando un bot, assicurati di rispettare questi punti:
* Descrivi la personalità del tuo personaggio in modo molto più dettagliato.
* Aggiungi un contesto o un background del personaggio (è particolarmente utile per le conversazioni private).
* Imposta i valori di **Follower** e **Following** tra **0 e 1000**.
* Non includere contenuti NSFW.
* Imposta il bot come **pubblico**.
* Scrivi una storia originale per il tuo personaggio! ^^

Se continui ad avere problemi, non esitare a contattarmi! @levomeinster ^ Thanks, now I understand.. you have to write more about what you want.. what about deleting the characters? Thanks, now I understand.. you have to write more about what you want.. what about deleting the characters? You may not delete the created character at this time! Thanks, now I understand.. you have to write more about what you want.. what about deleting the characters? You can’t delete characters once they’ve been created! @levomeinster
Did you managed to get the gold from creating a character?
Exported transcript automatically when the ticket was closed.
Top participants:
13 - @a.l.e.y.x#0 (1168610887066730520)
9 - @levomeinster#0 (1351258450872504412)
4 - @destructively__#0 (1012012939315789865)
1 - @Aspect Assistant#2405 (1479500542832021527)