<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-kinnietings (1494450231771664458)
Ticket Type: APP_SUPPORT
Ticket Owner: 887132894752047195
Created: 4/16/2026, 9:31:40 PM
Locked: no
Claimed: 1305567148235689998
Messages: 22
This is the start of #ticket-appsupport-kinnietings channel. Hello @kinnietings! Thank you for opening a **App Support** ticket.
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Thank you for your patience and cooperation! hello. i submitted this problem on bug report, which you can see here:

https://discord.com/channels/1245284198261063762/1494295913080815627

here is another clip i just took of it happening again as well. Aw that sucks , sorry to hear you’re still having issues Need to ask have you tried refreshing the app , restarting your phone and or re installing the app? Hello @kinnietings

I noticed you may be busy so I’ll keep the ticket open . You definitely should be able to check your messages .

It also may be possibility it may be related to your internet connection

You may want to escalate your case if this has been ongoing with no reason? !

Either way , hfy 🫶✊ hi so sorry! i’ll try those things quick although i’m nervous about reinstalling the app so i’ll skip that step. i don’t think it’s internet connection either Okay thanks for confirming ! Check back and let me know if the steps of choice helps i’ll probably have to wait to let you know for a little while as it doesn’t happen, like, EVERY time i open the app or anything. just often enough for it to be a little annoying. but it’s been less today for some reason Noted ! No problem here when you need ,

on another note how’s your mobile storage and apps storage ?

I know when my device needs to be cleaned up things can be off or not work as efficiently yeahhh i don’t have much storage. that could definitely be it i also wanted to mention smth else bc i tried to put it in bug report but i think it must have gotten rid of it bc someone has already reported it. but i’ve been having an issue with the prompts for sponsoring posts. when i type a prompt it doesn’t post what i type. it kinda sucks when i j spent a bunch of money on gold and it doesn’t feel worth it if it doesn’t work right. i don’t have any physical examples of this bc this is only smth i recently discovered, but i’m assuming the devs already know ab it if it was already reported. just wanted to mention that this is a problem i’m having too, and i would love to see it fixed. if you’d like, i can still try and provide some proof w screenshots by tmrw to test and see if the same thing happens. Okay ! I understand completely. In the mean time you can definitely add more screenshots in case you’d like this ticket to be escalated so mods and devs can help Over and out -for now ! Just checking in @kinnietings 😄 no updates yet! i’ll lyk (: thx for checking in tho! Okie dokie!! No problemo ✊ short little update, but today i sponsored another post w a relatively more simple prompt and it worked. my working theory is that it struggles more when it’s more descriptive, for some reason? but i’m going to try changing the reference photo in their profile for the specific prompt i want. if you’d like, i can update w another test tmrw to see again if it works. Hey ! Thank you so much this has been super helpful . If you would like to send more screenshots when you get a minute it definitely could help ☺️ It definitely is a possibility the app could learn your tone and overtime , be more accurate ! I know most Ai apps are this way Hey @kinnietings ,
are you still in need for general assistance ?

We can try and troubleshoot or close the ticket for now and log the information you provided ?

What would you prefer to do ? 🙂 hi, thanks for your help so far! we can close the ticket for now and i’ll keep testing this feature and lyk how it goes in a bit. and i’ll mention if I keep having problems (: Sounds good Kinnie !

Thanks for the ticket 🎟️ 😊
Exported transcript automatically when the ticket was closed.
Top participants:
13 - @boujeebible#0 (1305567148235689998)
8 - @kinnietings#0 (887132894752047195)
1 - @Aspect Assistant#2405 (1479500542832021527)