<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-jordandent13 (1535241994991960134)
Ticket Type: APP_SUPPORT
Ticket Owner: 1122013984099405897
Created: 8/7/2026, 11:03:35 AM
Locked: no
Claimed: 1012012939315789865
Messages: 4

AI Ticket Summary

Ticket type: App Support Owner: 1122013984099405897 (jordandent13) Staff: destructively__ (1012012939315789865) — claimed and closed ticket Summary: - User reported that app notifications stopped working despite being enabled. - Staff acknowledged the report, said developers were informed, and noted the issue did not appear to affect other users. - Staff asked the user to uninstall and reinstall the app to troubleshoot. Outcome: - No confirmation from the user that reinstall fixed the issue; ticket was closed by staff. The final resolution is unknown. Technical notes: - No error logs or device/platform details were provided. - Staff indicated the issue is not widespread based on initial checks.

This is the start of #ticket-appsupport-jordandent13 channel. Hello @JordanD13! Thank you for opening a **App Support** ticket.
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Thank you for your patience and cooperation! I have the app running but now the notification feature doesn't work even though I have it enabled Thank you for reporting, the devs have been warned about this. (: @JordanD13
Update, it doesn’t seem to be happening to other users, can you try to uninstall and install your app back?
Exported transcript automatically when the ticket was closed.
Top participants:
2 - @destructively__#0 (1012012939315789865)
1 - @Aspect Assistant#2405 (1479500542832021527)
1 - @jordandent13#0 (1122013984099405897)