Ticket type: App Support Owner: ilikezelda (ID: 713643434518380555) Claimed by: Nobody Closed by: 1012012939315789865 Staff detected in log: None Summary: - User issue: The user reports unexpected gold being spent in the app. They say they only received about five images today (many failed due to the strict filter) but their gold balance dropped much more than expected. They suspect that every time they click "reveal" and see "error could not generate," the app still subtracts gold. They request a refund or correction. - Key user details from messages: multiple timestamps on 2026-07-13 indicate repeated failed generation attempts and concern that spamming "reveal" for 5–12 failed photos consumed gold. The user states they were not active long enough to legitimately spend that amount. - Staff actions in the ticket: No staff responses are present in the message log. Ticket was closed by user ID 1012012939315789865, but there are no recorded staff messages or troubleshooting steps. - Final result / current status: Unclear. No evidence in the logs that the issue was investigated or resolved; the user requested a refund but there is no recorded outcome. Notes / technical points: - User attributes failed outputs to the app's strict filter and to "error could not generate" messages; they believe failed generations may still deduct gold. - Because there are no staff messages, further investigation is required (check server-side billing logs, generation request logs, and gold-transaction history for the user's account) to confirm whether failed generation attempts deduct gold and to process any refund if appropriate.