Summary — App Support ticket (owner: 726262569920102451; handled/closed by destructively__ / 1012012939315789865) User issue: - User reported they created 8 characters but only received gold for one of them. Staff actions and findings: - Staff requested screenshots of character prompts and the character page (picture + followers/following). - Staff determined one submitted screenshot didn’t qualify because it lacked prompts. - Staff advised that prompts cannot be too short (system flags very short prompts) and that follower count must be at or below 3,000 to qualify. - Staff confirmed the first character’s gold was credited after adjustments. - User updated another character to add prompts and adjust followers but reported they still could not claim gold for that character. - Staff noted no current plans to give premium users additional gold. Final outcome: - One character’s gold was successfully awarded. At least one other character remains unclaimed by the user despite updates; the exact reason for the continued failure to claim was not resolved in this ticket. - Ticket was closed by staff. Important technical notes: - Requirements mentioned by staff: character entries must include sufficiently detailed prompts (not too short) and follower count must be ≤ 3,000. - If user reopens support, staff will likely need screenshots of the qualifying character page (prompts + picture + followers/following) to investigate further.