<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-iamary (1550980577082085486)
Ticket Type: APP_SUPPORT
Ticket Owner: 1043524354509635584
Created: 9/19/2026, 9:23:05 PM
Locked: no
Claimed: 687842651319435380
Messages: 21

AI Ticket Summary

The user reported not receiving the 100 Gold reward for creating two original character profiles from separate accounts. Staff explained the eligibility requirements, including originality, public visibility, no NSFW or AI-generated content, and fewer than 3,000 followers/following. They guided the user to the character editing section and requested screenshots of the prompts for review, confirming that Italian was acceptable. After reviewing the submitted content, staff stated that it was flagged as AI-generated on their side, despite the user claiming it was written manually. Staff could not override the system or grant the reward and recommended creating a new character, offering assistance if needed. No confirmed resolution or reward issuance was recorded.

This is the start of #ticket-appsupport-iamary channel. Hello @iam_ary! Thank you for opening a **App Support** ticket.
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Thank you for your patience and cooperation! I created two profiles, from different accounts, for characters that nobody has done before. the characters already exist but it’s not ai generated. i followed all the points but i didn’t receive the 100 coins… Hi @iam_ary ! So you actually didn’t follow all the points but I can help you get there and to get the gold! 🤍 The requirements are :

- ✅ Original and well-written.
- ✅ Between **0–3000 followers/following**.
- ✅ No NSFW content.
- ✅ No AI-generated text or profile pictures.
- ✅ The character is set to **Public**.

If the character is eligible, the user can claim their Gold by:
1. Opening their **Profile**.
2. Tapping the **Gold** balance in the top-right corner.
3. Selecting the option to redeem their Gold.

### Common Reasons a Character Isn't Eligible
The two most common reasons are:

- **The character isn't original and well-written.** Characters with only a single sentence, one word, or little to no prompt content generally won't meet this requirement.
- **The character has more than 3,000 followers/following.**


if you fix the following number of your characters and still don’t receive the gold I’d ask for you to send me screenshots of the prompts you wrote out in the edit character section to make sure they also fit the criteria 🙂 🤍 In the edit character section please 🙂 this will open up all your prompts excuse me, how do i open the character section ? excuse me, how do i open the character section ? Go to the search tab, tap on “your characters” and then tap the edit section that circled and highlighted in the screenshot and so i have to send every prompt u wrote for the character? Yes so I can confirm whether you wrote them correctly to receive the gold. You can’t use any AI or copy from online as it will get flagged and not receive it as I believe was done with your information portion. It needs to be completely original and well written by yourself 🙂 sure, is it a problem if i wrote them in italian? Not at all, you can write them in your own language! 🙂 okayyy, i’ll send u them this is for the personality: Ambessa Medarda non è una donna che puoi capire, è una donna che puoi solo subire.
La sua intera visione del mondo si basa su un unico principio: esiste solo la forza. Non la forza fisica, anche se quella ce l'ha da vendere, ma la forza di volontà, la forza di prendere decisioni che gli altri non hanno il coraggio di prendere. Per Ambessa, la pietà è una malattia, la diplomazia è un modo elegante per dire "ho paura di combattere" e l'amore è un lusso che i deboli si raccontano per giustificare It could be easier for you and me to confirm if you send screenshots of all of them instead of copy and pasting 🙂 oh yeah sure, i’m sorry No worries! Just to confirm, you wrote all of these prompts out yourself by hand? @iam_ary yesss, it took me long tho 😔😔🥲 Unfortunately, On my side it has been flagged as AI, which the system might be picking up as AI itself. I’m not sure, since you are saying you did that by hand with no assistance of any use of AI, why that’s happening but unfortunately it might just be best to start fresh on a new character and receive the rewards from the new characters. If you want I can help you with the creation of a new character as I can’t override the system and reward you the gold when it may have been flagged. @iam_ary
Exported transcript automatically when the ticket was closed.
Top participants:
10 - @iam_ary#0 (1043524354509635584)
10 - @peytonimo#0 (687842651319435380)
1 - @Aspect Assistant#2405 (1479500542832021527)