The user reported not receiving the free gold after creating a character and was unsure whether it met the requirements. Staff explained that the character must be original, well-written with full sentences, public, non-NSFW, non-AI-generated, and have no more than 3,000 followers or following. Staff also clarified that invitation rewards require the invited user to install through the invite link and for both users to remain active. The user asked about a monthly subscription and was informed that there is currently no ETA. The gold had not been received by ticket closure, but the user had no further concerns; staff advised them to open a new ticket if it remained missing.