<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-hedgehag (1512559542951739392)
Ticket Type: APP_SUPPORT
Ticket Owner: 659256931084533760
Created: 6/5/2026, 8:51:37 PM
Locked: no
Claimed: 1012012939315789865
Messages: 16

AI Ticket Summary

Summary — App Support ticket (owner: 659256931084533760; handled by destructively__ / 1012012939315789865) - User issue: They spent a lot of in-app gold to create photo posts for multiple characters, but some posts never appeared (examples: bored_idiots and flow.go.pogo), while others did appear (example: RiverRose). - Staff actions: Staff pointed the user to an announcement (link provided) and asked clarifying questions about whether posts were purchased one-at-a-time or in batches. Staff investigated and followed up with the user. - Outcome: The user used the "restore gold" function and received their gold back, and reports the issue is now resolved. Staff confirmed closure of the ticket. - Technical/details: User suspected posts might have been stuck in a queue; staff did not confirm cause. It’s unclear what caused the selective failures (batch vs. single purchases noted), and no system-level root cause or fix was documented in the conversation.

This is the start of #ticket-appsupport-hedgehag channel. Hello @Minty! Thank you for opening a **App Support** ticket.
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Thank you for your patience and cooperation! Hello,

I used a ton of gold to create a bunch of posts for most of my characters and they are not showing up. Hello, I used a ton of gold to create a bunch of posts for most of my characters and they are not showing up. @Minty
Hellor, please check the announcement on #🚀-community-updates
- https://discord.com/channels/1245284198261063762/1471644386684178485/1509222217874145440 Hello,

The posts aren't blank, they are just not there at all. Could they maybe be stuck in a queue that needs to be manually pushed? Could they maybe be stuck in a queue that needs to be manually pushed? I don’t believe so, I’ll check on it later if you don’t mind. @Minty
I need you to let me know if you bought one post per time or if you bought multiple posts at once! Multiple posts at a time for some characters, one at a time for others. And some characters the posts worked and some didn’t? Yes. For example, it didn't work on bored_idiots or flow.go.pogo, but it did work on RiverRose. I had a lot of gold and kind of spammed it a bit. I think I may have just gotten the missing gold back from the photos that never posted though. I hit "restore gold" and it gave my gold back. I hit "restore gold" and it gave my gold back. It did? @Minty
Is the issue solved already? I think so, yeah. Very strange tbh. I think so, yeah. Very strange tbh. Thank you for letting me know!
Exported transcript automatically when the ticket was closed.
Top participants:
8 - @hedgehag#0 (659256931084533760)
7 - @destructively__#0 (1012012939315789865)
1 - @Aspect Assistant#2405 (1479500542832021527)