<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-gsmith121 (1529169433002639511)
Ticket Type: APP_SUPPORT
Ticket Owner: 678784880158703637
Created: 7/21/2026, 4:53:23 PM
Locked: no
Claimed: no
Messages: 3

AI Ticket Summary

Summary: - User (ID 678784880158703637) reports they cannot make posts: attempting to post a photo to their feed/profile fails. They already tried force-stopping the app but the photo will not post. - Staff (destructively__, 1012012939315789865) asked whether the user is on iOS or Android. - No further information was provided by the user in the ticket. The ticket was closed by destructively__ and was not claimed. Outcome: Unresolved. Staff requested the device OS but received no reply, so no troubleshooting steps were completed. Missing/important technical details needed to continue troubleshooting: - Device OS (iOS or Android) and version - App version - Any error messages or UI behavior when attempting to post (stuck upload, crash, spinner, etc.) - Network state (Wi‑Fi/cellular) and whether uploads work elsewhere - Whether the app has photo/storage permissions - Any relevant logs or screenshots If reopening, collect the details above before proceeding with platform-specific troubleshooting.

This is the start of #ticket-appsupport-gsmith121 channel. Hello @unknown-user! Thank you for opening a **App Support** ticket.
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Thank you for your patience and cooperation!
I am experiencing issues making posts. I have tried force stopping the app but no matter what I do, it will not post the photo on my feed/profile. I am experiencing issues making posts. I have tried force stopping the app but no matter what I do, it will not post the photo on my feed/pr iOS or Android?
Exported transcript automatically when the ticket was closed.
Top participants:
1 - @Aspect Assistant#2405 (1479500542832021527)
1 - @gsmith121#0 (678784880158703637)
1 - @destructively__#0 (1012012939315789865)