Summary — App Support ticket (owner: 1355976842875506911; staff: peytonimo / 687842651319435380). User issue: - User reported creating many character profiles but not receiving any "gold" rewards. User noted profiles are in Swedish. Staff actions: - Asked the user to provide screenshots of the characters and the "edit character" information. - Provided the profile/reward requirements: - Original and well-written content - Bot must have 0–3000 followers/following - No NSFW content - No AI-generated text or profile pictures - Bot must be public - Suggested the likely cause was one-word prompts failing the "original and well-written" requirement and asked the user to expand prompts. - Requested updated screenshots and a screenshot of a specific section of the profile to investigate further. - Checked in with the user multiple times. Final result / status: - User replied that the suggested fix "didn’t work." - No screenshots or the requested profile section were provided in the conversation logs, so staff could not complete the investigation. - Ticket was closed by peytonimo (687842651319435380). - Resolution: unresolved — cause not confirmed and no reward/status change verified. Important technical details: - Reward eligibility depends on the listed requirements (especially originality/quality and follower count 0–3000). - Language being Swedish was noted but not determined to be the cause. If more info is needed: user should supply the requested screenshots (character pages, edit-character screen, and the profile section staff asked for) so staff can verify why gold wasn't awarded.