<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-giovana09535 (1492739614618943609)
Ticket Type: APP_SUPPORT
Ticket Owner: 1492724685623005317
Created: 4/12/2026, 4:14:18 AM
Locked: no
Claimed: 1012012939315789865
Messages: 2
This is the start of #ticket-appsupport-giovana09535 channel. Hello @Giovana! Thank you for opening a **App Support** ticket.
Please take a moment to clearly describe your issue or request so our team can help you as quickly as possible.

**Tips for a faster response:**
• Explain your situation in detail (what happened, when, and where).
• Include screenshots or links if relevant.
• Keep your language polite and respectful.
• Avoid tagging staff members directly — we’ll respond as soon as possible.

Once a member of @Helper, @Trainee Helper, @Moderator, @Helper Team Lead has reviewed your ticket, you’ll receive a reply here.
If you opened this ticket by mistake, press the **Close** button and follow the prompt to request closure from staff.

Thank you for your patience and cooperation! @Giovana
Hallo!
How can I help you?
Exported transcript automatically when the ticket was closed.
Top participants:
1 - @Aspect Assistant#2405 (1479500542832021527)
1 - @destructively__#0 (1012012939315789865)