<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-gabr1jel101 (1515392233853948076)
Ticket Type: APP_SUPPORT
Ticket Owner: 763346053180686347
Created: 6/13/2026, 4:27:43 PM
Locked: no
Claimed: 1012012939315789865
Messages: 6

AI Ticket Summary

Ticket type: App Support Owner: 763346053180686347 Claimed/Closed by: destructively__ (1012012939315789865) Summary: - User issue: Reported not receiving the free 100 gold reward after creating a character (previously received it for two characters). Also asked what the 🔥 icon next to a character means. - Staff response/actions: Staff confirmed the 🔥 icon represents the number of interactions for that character. Staff also reported the reward system is currently failing ("system is crashing down") and that developers are working to resolve the issue. - Final result/status: No resolution yet — gold rewards not being granted due to an ongoing system issue; devs are investigating. Ticket was closed by staff after informing the user. Important technical detail: System-wide reward distribution is currently unstable/crashing (per staff), causing the missing gold.

This is the start of #ticket-appsupport-gabr1jel101 channel. Hello @gabrijel! Thank you for opening a **App Support** ticket.
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Thank you for your patience and cooperation! Heyy, I have a question. The free 100 gold for making a character isn’t coming through? I made 2 already and those worked just fine? Im just wondering if it’s a bug or i didn’t meet the necessities? And what those the fire icon next to the character mean? Is it like a number of reactions or? Sorry if I am annoying this is a cool app and I have really been enjoying it lately😭😭😭 @gabrijel
Hi!
The 🔥 next to the characters name means the amount of interactions of the said character.

Regarding the gold not being rewarded, the system is currently crashing down and the devs are trying to resolve that issue.
Exported transcript automatically when the ticket was closed.
Top participants:
4 - @gabr1jel101#0 (763346053180686347)
1 - @Aspect Assistant#2405 (1479500542832021527)
1 - @destructively__#0 (1012012939315789865)