<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-fluffyfox0760 (1530543107324776548)
Ticket Type: APP_SUPPORT
Ticket Owner: 1330326976552112158
Created: 7/25/2026, 11:51:53 AM
Locked: no
Claimed: 1168610887066730520
Messages: 14

AI Ticket Summary

Ticket type: App Support Ticket owner: fluffyfox0760 (ID: 1330326976552112158) Handled by: a.l.e.y.x (ID: 1168610887066730520) — claimed and closed by same staff Issue: - User reported they cannot attach/post pictures to a post in the app. What staff did / technical details: - Asked for iOS version; user is on iOS 27 (Beta 4). - Staff confirmed this is a known compatibility bug with iOS 27 beta and the Aspect app. - User had already updated the app; staff advised that the issue has been escalated to developers and cannot be fixed client-side at this time. - Staff requested the user avoid sending duplicate in-app bug reports to prevent flooding. User follow-up / final outcome: - User acknowledged and said they can still create text posts and DMs are working fine. - Staff said group DMs are not planned at the moment (no promise), and the user will be notified when the photo-posting bug is fixed. - Ticket closed with no immediate fix available — awaiting a developer-side resolution.

This is the start of #ticket-appsupport-fluffyfox0760 channel. Hello @The Cajun Gator 🦇! Thank you for opening a **App Support** ticket.
Please take a moment to clearly describe your issue or request so our team can help you as quickly as possible.

**Tips for a faster response:**
• Explain your situation in detail (what happened, when, and where).
• Include screenshots or links if relevant.
• Keep your language polite and respectful.
• Avoid tagging staff members directly — we’ll respond as soon as possible.

Once a member of @Trial Helper, @Helper, @Helper Team Lead, @Moderator, @Moderation Team Lead, @Community Manager has reviewed your ticket, you’ll receive a reply here.
If you opened this ticket by mistake, press the **Close** button and follow the prompt to request closure from staff.

Thank you for your patience and cooperation!
This has been a bug for awhile and I can’t post a picture on my post Hi! I'm sorry that this is happening! Can you please tell me which version of iOS you use? @The Cajun Gator 🦇 Hi! I'm sorry that this is happening! Can you please tell me which version of iOS you use? iOS 27 (Beta 4) iOS 27 (Beta 4) Alright! Unfortunately, this is a known issue by the dev team and we cannot do anything for now.
Have you updated the app?
iOS 27 is kind of buggy for the Aspect App for now as it is a beta version of iOS and it's not recommended! Oh ok, and yes I’ve updated it recently I think you will have to wait for it to be fixed!
Until so, please avoid reporting the issue to developers within the app, as this has already been escalated and there is not need to flood it!
Do you have any more question?
I have one more question but this is off topic but I was wondering if yall will ever make group chats in the DMs, I’ve been wondering and haven’t had the chance to ask yall yet I have one more question but this is off topic but I was wondering if yall will ever make group chats in the DMs, I’ve been wondering and ha As much as I know, this is not yet planned but we hear you, don't worry!
Though, I may not promise anything on that. :gom4rtLove:
Ok thanks for letting me know, the good thing is that I can still post but only text post and the DMs arnt buggy as of now so I’m happy about that :) Have a good day I'm sorry, I hope it will be fixed as soon as possible! You will be certainly notified about that!
Have a good day too. ❤️
Exported transcript automatically when the ticket was closed.
Top participants:
7 - @a.l.e.y.x#0 (1168610887066730520)
6 - @fluffyfox0760#0 (1330326976552112158)
1 - @Aspect Assistant#2405 (1479500542832021527)