<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-elsathefifthspirit (1502796057648824482)
Ticket Type: APP_SUPPORT
Ticket Owner: 514380618155556874
Created: 5/9/2026, 10:15:01 PM
Locked: no
Claimed: 1012012939315789865
Messages: 5
This is the start of #ticket-appsupport-elsathefifthspirit channel. Hello @Elsa! Thank you for opening a **App Support** ticket.
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Thank you for your patience and cooperation! So I had to close the app and clear its cache on Android - then it took me through the new user process again.

My posts and profile seem to have been preserved, but my profile pic and username got reset to default? So I had to close the app and clear its cache on Android - then it took me through the new user process again. My posts and profile seem to Did you lose your account?
If not than you have nothing to worry about, you just need to put your profile pic again. Did you lose your account? If not than you have nothing to worry about, you just need to put your profile pic again. No, it seems that my posts and such are still there That’s good!
Do you still further help or was it just to flag that bug?
Exported transcript automatically when the ticket was closed.
Top participants:
2 - @elsa_the_fifth_spirit#0 (514380618155556874)
2 - @destructively__#0 (1012012939315789865)
1 - @Aspect Assistant#2405 (1479500542832021527)