<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-dovahkiinintraining (1554232579039694930)
Ticket Type: APP_SUPPORT
Ticket Owner: 419970691153002496
Created: 9/28/2026, 8:45:23 PM
Locked: no
Claimed: 1012012939315789865
Messages: 12
This is the start of #ticket-appsupport-dovahkiinintraining channel. Hello @Lora_Is_Wandering! Thank you for opening a **App Support** ticket.
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Thank you for your patience and cooperation! Hi @Lora_Is_Wandering When trying to reset a DM, I am unable to do so because the DM list has the character's previewed chat showing as if there is no chat history. Please review the photos to see the DM list.

When I press and hold the chat it does not have the option to reset, only Open or Cancel.

I included a picture of the opened chat to reflect that there is indeed chat history. When trying to reset a DM, I am unable to do so because the DM list has the character's previewed chat showing as if there is no chat hi I’m confused to this report?

All you have to do to reset a chat is by press clicking on the convo and it should pop up like this. In my second related photo I showed what exactly shows up. Hi, this is a normal procedure question, so no need to be condescending.

Thank you. 🙂 Let me see if any other people on Android are having this issue and I’ll get back at you! Hi, this is a normal procedure question, so no need to be condescending. Thank you. 🙂 Apologies if that were perceived as such. I did not intend that at all, rather was adding to the post that I have included that factor for your review. @Lora_Is_Wandering
No answer so far, so if you can please go and send feedback thru the app (in this case addressing your issue) please do! After that send me your username on the app so I can directly send the devs for them to review it! <@419970691153002496> No answer so far, so if you can please go and send feedback thru the app (in this case addressing your issue) p I submitted the feedback as you suggested and my username is: butteredgoblin Thank you for your help 🩶
Exported transcript automatically when the ticket was closed.
Top participants:
6 - @destructively__#0 (1012012939315789865)
5 - @dovahkiin_in_training#0 (419970691153002496)
1 - @Aspect Assistant#2405 (1479500542832021527)