<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-daviddollar (1510766303982649384)
Ticket Type: APP_SUPPORT
Ticket Owner: 834981375010144317
Created: 5/31/2026, 10:05:55 PM
Locked: no
Claimed: no
Messages: 5

AI Ticket Summary

Ticket type: App Support Ticket owner ID: 834981375010144317 Claimed by: Nobody Closed by: destructively__ (1012012939315789865) Detected staff: destructively__ (1012012939315789865) Summary: - User issue: The owner paid for a single post (requested: character in a pool with floaties, puppy next to her, caption about finding unicorn floaties) that never appeared despite payment being taken. User says this is the second time this has happened (previously on a different account) and has no proof to show the transaction failed. - Staff actions: Staff asked whether it was just one post, acknowledged and expressed trust in the user, and stated this is a known issue ongoing for about a month. Staff indicated developers are investigating. - Final result / status: No refund, repost, or technical resolution is recorded in the conversation. Ticket was closed by destructively__. The underlying issue remains unresolved pending developer investigation. - Important technical/operational notes: User cannot provide proof of the failed post/payment in this ticket; staff noted a month-long known issue but no further diagnostics, transaction IDs, or follow-up steps were documented.

This is the start of #ticket-appsupport-daviddollar channel. Hello @deeee! Thank you for opening a **App Support** ticket.
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Thank you for your patience and cooperation! [no text] Hi! Once again, I’ve paid for a post that never showed up. This time on this account. About 3 o’clock, maybe 330 central time? The post was basically asking for a picture of the character in the pool, water up to her shoulders, wearing Floaties. With her puppy dog next to her with an interview on. And the caption that she was excited, she found unicorn Floaties.

I only mention the caption in the post request so you know it was not inappropriate. I keep refreshing to check, but nothing is showing up. @deeee
Hi, thank you for reporting!

Was it just one post? Just one post, the problem is, I have no way to prove it. You just have to trust me, I hope I’ve been trustworthy enough in the discord to believe me when I say that it didn’t post and still took the money. This is the second time this has happened, although it happened with a different account a few weeks ago. Just one post, the problem is, I have no way to prove it. You just have to trust me, I hope I’ve been trustworthy enough in the discord to b I do trust you don’t worry, it’s a known issue for a month now, the devs are trying to identify the issue to solve it.
Exported transcript automatically when the ticket was closed.
Top participants:
2 - @daviddollar#0 (834981375010144317)
2 - @destructively__#0 (1012012939315789865)
1 - @Aspect Assistant#2405 (1479500542832021527)