The user reported not receiving the advertised 100 gold per eligible character, despite completing the character creation process. They use a Samsung Galaxy A54. Staff explained that characters must have well-written, detailed prompts, cannot be private, and must not contain AI-generated content. The user’s original prompts were considered too short; staff clarified there is no fixed minimum word count or requirement to use the full character limit, but prompts should consist of detailed, creative full sentences. The user had not yet updated and retested the character by the time the ticket was closed. Staff advised them to open a new ticket if gold was still not awarded after testing.