<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-chue (1534376162170769418)
Ticket Type: APP_SUPPORT
Ticket Owner: 672877308431826973
Created: 8/5/2026, 1:43:04 AM
Locked: no
Claimed: 687842651319435380
Messages: 7

AI Ticket Summary

Summary — App Support ticket (owner: 672877308431826973) - Issue: User created two characters per the requirements but did not receive the second character/gold and had no option to claim it. - Staff action: Staff member peytonimo (claimed by 687842651319435380) reviewed the requirements and identified the problem: the character follower/following counts must be between 0–3000, and the user's characters exceeded that limit. - Outcome: User corrected the follower/following counts and confirmed the gold was awarded. Staff closed the ticket (closed by 1012012939315789865). - Key technical detail: Character eligibility requires follower/following counts in the 0–3000 range.

This is the start of #ticket-appsupport-chue channel. Hello @chue! Thank you for opening a **App Support** ticket.
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Thank you for your patience and cooperation! I created two characters following the requirements list, but I haven't received the other one I'm entitled to. It doesn't even give me the option to recieve.

@Peyton | Moderator Hi! So the first issue is see is within the requirements is that it states you need 0-3000 followers/following and neither of your characters follow that requirement! 🙂 @chue OMG, I understanded that they needed more than 3000, tysm OMG, I understanded that they needed more than 3000, tysm of course! Was the gold rewarded when you fixed it? 🙂 Yes! Thank you 🙂‍↕️ perfect! ill close this ticket now if thats okay 🙂
Exported transcript automatically when the ticket was closed.
Top participants:
3 - @.chue.#0 (672877308431826973)
3 - @peytonimo#0 (687842651319435380)
1 - @Aspect Assistant#2405 (1479500542832021527)