<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-caitlindeblock (1504778830844395543)
Ticket Type: APP_SUPPORT
Ticket Owner: 799579601424613416
Created: 5/15/2026, 9:33:51 AM
Locked: no
Claimed: 665796139668340757
Messages: 7

AI Ticket Summary

Summary — App Support ticket (owner: 799579601424613416; handled by h03p.l3ss / 665796139668340757) - User issue: The user asked whether bot-sent images in DMs were a bug because they were not receiving pictures. - Staff response: h03p.l3ss explained that bots currently cannot send images in DMs. The bot may show a link, but that link is not functional and will not redirect anywhere. - Technical details: Image-in-DM functionality is planned for a future update but has no ETA. - Outcome: User acknowledged the explanation and requested the ticket be closed. Staff closed the ticket. If you need follow-up (e.g., timeline updates when the feature is implemented), none was provided in this ticket.

This is the start of #ticket-appsupport-caitlindeblock channel. Hello @Caitlin! Thank you for opening a **App Support** ticket.
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Thank you for your patience and cooperation! Hi @Caitlin
Thanks for reaching out for support

at this time bots do not send pics within dms.
You may receive a link from the bot, however this link is not real and won’t redirect to anywhere.

This feature is eventually planned however has no ETA

This is a planned update however there is no ETA at this stage. Okay thank you! I thought that this was maybe a bug or something. Thanks for clarifying! @Caitlin
No worries! was there anything else i could help with today?

if not i will close the ticket! You can close it☺️ You can close it☺️ Thank you! reach out if you need anything else!
Exported transcript automatically when the ticket was closed.
Top participants:
3 - @caitlindeblock#0 (799579601424613416)
3 - @h03p.l3ss#0 (665796139668340757)
1 - @Aspect Assistant#2405 (1479500542832021527)