<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-brazyspirit (1525621515536564435)
Ticket Type: APP_SUPPORT
Ticket Owner: 544154068839432234
Created: 7/11/2026, 9:55:14 PM
Locked: no
Claimed: 1012012939315789865
Messages: 16

AI Ticket Summary

- Issue: User brazyspirit (ID 544154068839432234) reported they joined a few months ago but did not receive the in-app "gold" reward for creating characters, despite meeting the criteria. - Staff actions: Staff member destructively__ walked the user through submitting in-app feedback (told them to use the app option to "send a message"; if that option wasn't visible, to tap "restore" to make it appear). Staff then asked for the user's in-app username to help devs locate the account. - User details provided: The user said they have multiple accounts and believes they submitted the feedback from the account named "conan". - Final result / status: Staff forwarded the user's information to the developers and closed the ticket due to ticket overflow. There is no confirmation in this conversation that the gold was actually granted — the outcome is pending developer action.

This is the start of #ticket-appsupport-brazyspirit channel. Hello @em! Thank you for opening a **App Support** ticket.
Please take a moment to clearly describe your issue or request so our team can help you as quickly as possible.

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• Explain your situation in detail (what happened, when, and where).
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Thank you for your patience and cooperation! Joined a few months ago and still have not received the gold for creating characters! they meet all of the criteria. @em
Go to the app and choose this option! After that click on send a message and describe your issue, a dev will take a look when they can. 🙂 unfortunately that isn't an option for me! unfortunately that isn't an option for me! Click on restore, it should appear after that! Thank you! No problem. 🙂 Hi @em
Since you submitted the feedback like I told you can you tell me your username on the app, so it’s easier for the devs to find it? i have the following accounts i have the following accounts From which one did you submitted the feedback? i believe it was conan! Thank you! @em
Closing this ticket now due to the overflow of tickets, but I sent your informations to the devs so they can look it up and send you the gold! thank you!
Exported transcript automatically when the ticket was closed.
Top participants:
9 - @destructively__#0 (1012012939315789865)
6 - @brazyspirit#0 (544154068839432234)
1 - @Aspect Assistant#2405 (1479500542832021527)