<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-brazyspirit (1503779932646412369)
Ticket Type: APP_SUPPORT
Ticket Owner: 544154068839432234
Created: 5/12/2026, 3:24:35 PM
Locked: no
Claimed: 1012012939315789865
Messages: 19
This is the start of #ticket-appsupport-brazyspirit channel. Hello @em! Thank you for opening a **App Support** ticket.
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Thank you for your patience and cooperation! Hi! i've been having issues the past day or two where characters on all of my accounts just stop replying. i've deleted the app, logged out and in, sent multiple messages and no reply Hi! i've been having issues the past day or two where characters on all of my accounts just stop replying. i've deleted the app, log Check if you have the app updated! yep it's the latest version! Ok.
Have you tried to clear cache (offload) or uninstall and install it again? i have! i have! Okay! Please provide as many screenshots / screen recording as you can so I can escalate this issue further to the team. across 3 accounts [no text] Wait, I have the hr account.. :mochigrin: omg love that omg love that Got distracted sorry! Is the issue still occurring? yes it is! So you can confirm me that:
- clear cache;
- uninstalling and installing back;
- Checking if there’s an update.
Didn’t worked, correct? correct correct I will be escalating this issue now. thank you
Exported transcript automatically when the ticket was closed.
Top participants:
9 - @brazyspirit#0 (544154068839432234)
9 - @destructively__#0 (1012012939315789865)
1 - @Aspect Assistant#2405 (1479500542832021527)