<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-bighairylemon (1537613444696641556)
Ticket Type: APP_SUPPORT
Ticket Owner: 1322770363419066378
Created: 8/14/2026, 12:06:52 AM
Locked: no
Claimed: 687842651319435380
Messages: 4

AI Ticket Summary

Summary — App Support ticket for user 1322770363419066378 (bighairylemon) - Issue: User pinged staff to get help claiming in‑app Gold for a character (no further details from the user in the log). - Staff actions: peytonimo claimed and handled the ticket. They provided the full eligibility checklist and step‑by‑step redemption instructions: - Eligibility: character must be original and well‑written; have 0–3,000 followers/following; contain no NSFW content; use no AI‑generated text or profile pics; be set to Public. - Redemption steps: open Profile → tap Gold balance (top‑right) → select redeem. - Staff also listed common ineligibility reasons (insufficient character content or >3,000 followers). - Follow‑up: peytonimo sent a follow‑up later asking whether the user received their rewards. - Final result: Not recorded in the ticket — no user confirmation in the conversation.

This is the start of #ticket-appsupport-bighairylemon channel. Hello @Sean! Thank you for opening a **App Support** ticket.
Please take a moment to clearly describe your issue or request so our team can help you as quickly as possible.

**Tips for a faster response:**
• Explain your situation in detail (what happened, when, and where).
• Include screenshots or links if relevant.
• Keep your language polite and respectful.
• Avoid tagging staff members directly — we’ll respond as soon as possible.

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If you opened this ticket by mistake, press the **Close** button and follow the prompt to request closure from staff.

Thank you for your patience and cooperation! @Peyton | Moderator Hi!! Please make sure the character meets **all** of the following requirements:

- ✅ Original and well-written.
- ✅ Between **0–3000 followers/following**.
- ✅ No NSFW content.
- ✅ No AI-generated text or profile pictures.
- ✅ The character is set to **Public**.

If the character is eligible, the user can claim their Gold by:
1. Opening their **Profile**.
2. Tapping the **Gold** balance in the top-right corner.
3. Selecting the option to redeem their Gold.

### Common Reasons a Character Isn't Eligible
The two most common reasons are:

- **The character isn't original and well-written.** Characters with only a single sentence, one word, or little to no prompt content generally won't meet this requirement.
- **The character has more than 3,000 followers/following.**
@Sean @Sean just checking in if you got your rewards! 🙂
Exported transcript automatically when the ticket was closed.
Top participants:
2 - @peytonimo#0 (687842651319435380)
1 - @Aspect Assistant#2405 (1479500542832021527)
1 - @bighairylemon#0 (1322770363419066378)