<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-arielareeder (1544767173434810459)
Ticket Type: APP_SUPPORT
Ticket Owner: 1260904933339955212
Created: 9/2/2026, 5:53:14 PM
Locked: no
Claimed: 1168610887066730520
Messages: 18

AI Ticket Summary

The user was confused about creating a ticket and wanted to obtain the Pro role for their Pro plan. Staff explained that the ticket was created in the wrong category but could still be handled, then requested proof of purchase with personal information hidden. The user provided an image/details believed to show the purchase, and staff asked them to be patient. Staff also explained that the Pro role provides benefits such as access to a private Discord channel. The ticket was closed, but it is unclear whether the Pro role was ultimately assigned.

This is the start of #ticket-appsupport-arielareeder channel. Hello @Savannah 🤍! Thank you for opening a **App Support** ticket.
Please take a moment to clearly describe your issue or request so our team can help you as quickly as possible.

**Tips for a faster response:**
• Explain your situation in detail (what happened, when, and where).
• Include screenshots or links if relevant.
• Keep your language polite and respectful.
• Avoid tagging staff members directly — we’ll respond as soon as possible.

Once a member of @Community Manager, @Helper, @Moderator, @Trial Helper has reviewed your ticket, you’ll receive a reply here.
If you opened this ticket by mistake, press the **Close** button and follow the prompt to request closure from staff.

Thank you for your patience and cooperation! Hi @Savannah 🤍! Hey hey I'm sorry I'm so confused Tell me! Like to create a ticket did I do it right ? What was it for ? Like updates ? I am not sure why you created a ticket at the first place? Was it to get the pro role? I am not on discord that much unless I'm doing ugc Yeah people told me to create it for a role because I'm pro I was so confused Oh! You created in the wrong category, but that's okay! Please, could you provide a proof of the purchase of the Pro plan? (such as receipt with **hidden personal info**, or subscription details in app store) Oh my bad I think so Like this ? Thank you! Please be patient. Of course do you know what this is for ? Of course do you know what this is for ? You get for example a private channel to speak into Discord!
Exported transcript automatically when the ticket was closed.
Top participants:
10 - @arielareeder#0 (1260904933339955212)
7 - @a.l.e.y.x#0 (1168610887066730520)
1 - @Aspect Assistant#2405 (1479500542832021527)