<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-applesauce02554 (1507227072752386059)
Ticket Type: APP_SUPPORT
Ticket Owner: 1507217069458985080
Created: 5/22/2026, 3:42:17 AM
Locked: no
Claimed: 687842651319435380
Messages: 11

AI Ticket Summary

Issue - User (applesauce02554 / ID 1507217069458985080) asked how to use in-app "gold" and reported not receiving referral gold after creating an original character and sharing the app. They had purchased 100 gold but could not use it to post and asked whether gold could be used to message characters. Staff actions - Staff (peytonimo) asked for screenshots/screen recordings to diagnose the missing reward and explained referral requirements (friend must sign up and create an account; rewards can take time to appear). - Staff explained gold usage: gold is used to post more content (or sponsor posts) for characters; it cannot be used to send direct messages. - Staff requested a view of the error when posting; user did not provide screenshots but later reported they deleted and reinstalled the app. Final outcome - User resolved the posting issue by deleting and reinstalling the app; after reinstall they were able to post (previously seeing a message about needing Aspect Pro due to a daily limit). - No further action required; peytonimo removed the bug report (as it was a question) and closed the ticket. Detected staff: peytonimo (claimed/closed) and destructively__ (noted ticket could be closed).

This is the start of #ticket-appsupport-applesauce02554 channel. Hello @applesauce! Thank you for opening a **App Support** ticket.
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Thank you for your patience and cooperation! Hello! @applesauce hi peyton! so i did do it right then hahah i just wanted to figure out how on earth i use gold. i created an original character, still didnt obtain gold. i shared the app to a friend, still didn’t obtain gold. i paid for it, got 100 gold, but have no way of using it. is it completely useless or is there a way to use it? Could you send me screenshots or screen recordings of your character so I can see why it wasn’t awarded ! 🙂
As for the “share with a friend” they need to sign up and create an account before you get rewarded the gold. Sometimes if all of that is done it can still take some time to get transferred into your account!
To use the gold, you use it to post more if you don’t have the pro subscription or post for characters you create or sponsor posts for characters that other people have created ! 🙂 @applesauce i don’t really care that it wasn’t awarded, that’s totally fine and normal, most apps are like that hahaha i was just wondering if i could use it to message characters more. i also did try use it to post, but it wouldn’t allow me to Can you show me what it looks like when it doesn’t allow you? Also, no you cannot use it to DM more unfortunately. ahh nevermind, it’s okay thank you so much! i deleted the app and re downloaded it. i just managed to post something there. before i did that, it was coming up that i had to get aspect pro to post again as i had reached my daily limit I’m glad it all worked out! I’m gonna go ahead and delete your bug report btw since it was mostly a question rather than a bug and it was fixed 🙂
Is there any more questions or anything else you need help with before I close the ticket? @applesauce @Peyton you can close this ticket now, the person has been online and hasn’t come back to the ticket!
Exported transcript automatically when the ticket was closed.
Top participants:
5 - @peytonimo#0 (687842651319435380)
4 - @applesauce02554#0 (1507217069458985080)
1 - @Aspect Assistant#2405 (1479500542832021527)
1 - @destructively__#0 (1012012939315789865)