<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-alem69 (1535197347649421312)
Ticket Type: APP_SUPPORT
Ticket Owner: 735229639538245754
Created: 8/7/2026, 8:06:10 AM
Locked: no
Claimed: 1168610887066730520
Messages: 19

AI Ticket Summary

Ticket type: App Support Owner: 735229639538245754 Claimed by: 1168610887066730520 (a.l.e.y.x) Closed by: 1012012939315789865 Summary: - User issue (primary): App fails to load — opens to a black screen and stays there. User already reinstalled the app; problem persists. User says the app worked an hour earlier. - Staff action: Staff acknowledged this is a known issue and reported the team is working on a fix. Staff told the user the app is mostly unusable for now and that they will follow up when the service is restored. - User issue (secondary): User concerned that follower count is stuck around 1.3k despite frequent posting. Staff sent a link to a relevant support/community thread and advised continued, regular posting to grow followers. - Outcome: No technical fix recorded in the conversation; issue was acknowledged and escalated, but unresolved in this ticket. Ticket was closed by 1012012939315789865 with no further resolution details in the transcript.

This is the start of #ticket-appsupport-alem69 channel. Hello @Alem! Thank you for opening a **App Support** ticket.
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Thank you for your patience and cooperation! Hi! @Alem
May I help you? Hello
I got a problem with the app, it isnt loading like it opens and then i just get like a black screen It just stays like this I reinstalled the app but it still keeps happening Yup! We're aware of this, the team is working on fixing it! Sorry for any inconvenience. So i cant use the app for now ? I'll come back to you when it's up again! It worked fine an hour ago thats why i am confused So i cant use the app for now ? Mostly not for now 😭 Alright I got anothet question tho I keep posting stuff to get more followers bcs of the update that will release with some new stuff if you got the blue checkmark but no matter how much i post i dont get more then 1,3k followers its like it froze there I keep posting stuff to get more followers bcs of the update that will release with some new stuff if you got the blue checkmark but no matt You might want to check this! https://discord.com/channels/1245284198261063762/1472980064621564114/1534588488614150214 You'll get more followers if you're active and posting regularly! I do that but i get maybe 5 followers per post and over 100 likes and like 30 comments Keep putting efforts on posting, this will increase overtime! Alright, only bad that i cant with this bug haha
Exported transcript automatically when the ticket was closed.
Top participants:
11 - @alem69#0 (735229639538245754)
7 - @a.l.e.y.x#0 (1168610887066730520)
1 - @Aspect Assistant#2405 (1479500542832021527)