<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appsupport-afiqmello (1509142164691751005)
Ticket Type: APP_SUPPORT
Ticket Owner: 692053753041256499
Created: 5/27/2026, 10:32:10 AM
Locked: no
Claimed: 1265172963502854207
Messages: 15

AI Ticket Summary

Summary — App Support ticket (Owner: 692053753041256499) Claimed by: flowing.bloom (1265172963502854207) — Closed by: peytonimo (687842651319435380) User issue - User (afiqmello) reported one or more posts appearing "blank" after creating them (mentions possibly 3 posts) and that their account showed the post counter incremented. They say they spent ~300 gold and the post(s) are not visible (no image or caption). User suspected content-moderation might hide images, but says this post was not inappropriate. Staff actions - flowing.bloom asked for clarification and screenshots, suggested force-quitting/reinstalling the app to clear temporary client bugs. User tried and reported the issue persisted. - peytonimo responded directing the user to #1471644386684178485 and stated this is a known bug the team is aware of and investigating. Final result / status - Staff confirmed the behavior is a known bug under investigation. No resolution or refund was provided in the ticket. Ticket was closed by peytonimo. If further action is needed, user should monitor the referenced channel or await the team's fix/announcement. Technical notes / important details - Symptoms: post count increments but the created post content (image and caption) does not appear in the app. - Reinstalling the app did not resolve the issue for this user. - Team acknowledgement of a bug — investigation ongoing.

This is the start of #ticket-appsupport-afiqmello channel. Hello @afiqmello! Thank you for opening a **App Support** ticket.
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Thank you for your patience and cooperation! There is some post that i create and the post like blank. Maybe 3 post. So basically. I wasted 300 gold Hi there, my name is Noor and I’ll be assisting you with this request (: What do you mean by “the post is blank”? Do you mind sharing more with me? I’d also really like it if you could share some screenshots on the issues you’re encountering Hi there Noor. Thanks you. For example this. I'm sorry if I can't explain better. English is not my first language. As per screenshot. I have use gold to make a post. The counter shown 1 post. But no post whatsoever Is it bug? Or maybe the post is not possible for ai to create? No worries about the English! I can understand you just fine (: So, it says according to your screenshot that your account has a post already. But there’s no post appearing Can you tell me if you’ve uninstalled and reinstalled the app yet? Sometimes there are temporary bugs within applications and simply force quitting the app and re-opening it can solve the problem i see. i might try. okay ill let you know okay. thanks No worries! Let me know if the issue persists and if not, you can come back here. Just for moderation purposes, I’ll have to close the ticket in 24 hours if I don’t receive a response yeah noor. still wont show any post. as i understand. if the post is over sexual per se. it wont show image. just caption. but i promise this one post i dont make it as something inappropriate. and this time even the caption is not shown so it just confusion from me and just a curiousity to know if i can avoid making any blank post like this in future Hi @afiqmello ! Please refer to #🚀-community-updates as this is currently a bug the team is aware of and investigating. I apologize for the inconvenience!
Exported transcript automatically when the ticket was closed.
Top participants:
7 - @flowing.bloom#0 (1265172963502854207)
6 - @afiqmello#0 (692053753041256499)
1 - @Aspect Assistant#2405 (1479500542832021527)
1 - @peytonimo#0 (687842651319435380)