The user reported not receiving the app’s gold reward for creating a character, despite completing the process approximately four times. Staff reviewed the character details and explained that the entries were not sufficiently elaborated, and that the character needed to be original, well-written, human-written, non-NSFW, and have 0–3,000 followers/following. Staff recommended expanding the character’s background and personality into a short story and retrying. The user stated it still was not working and expressed frustration. No confirmed resolution was recorded; staff later asked whether any other assistance was needed before the ticket was closed.