<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-appeal-caseyjimthomas (1547625663803035729)
Ticket Type: APPEAL
Ticket Owner: 862733692802826280
Created: 9/10/2026, 3:11:51 PM
Locked: no
Claimed: no
Messages: 91

AI Ticket Summary

**Ticket Summary – Appeal** - **User issue:** The user reported confusion about Aspect’s message limits and character responses, stating they were receiving only 2–3 messages or wanted a single response. They also claimed their Aspect Pro Yearly subscription was not working despite purchasing it again. Communication was unclear throughout the ticket. - **Staff response:** Staff tested messaging with the user and confirmed messages could be sent. They explained that Pro members do not have a messaging limit, while characters may intentionally respond with a variable number of messages. Staff requested clarification and directed the user to submit the issue through the app’s **Submit Feedback** option for the development team, including their Aspect username (`CaseyThomas`). - **Final outcome:** No technical fix or confirmed subscription resolution was documented. The user did not clearly confirm submitting feedback, and the ticket was closed after staff warned it would be closed due to lack of a clear response.

This is the start of #ticket-appeal-caseyjimthomas channel. Hello @caseyjimthomas! Thank you for opening a **Appeal** ticket.
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Thank you for your patience and cooperation! Hi @caseyjimthomas!
Could you please provide any screenshot on the issue you have? (any errors, incapability) @caseyjimthomas here! I’m have 3 Messages how to Fix it Can you make a screenshot/video of the error that happens when you try to write more? Send me Screenshots Please Send me Screenshots Please What do you mean? What’s I’m do Do you speak english natively? You can speak your language here. I’m are Talking English I’m are Talking English Can you please screenshot/make a video of the error/warning that happens once you send an other message? As a Pro member, you shouldn't have a limit. Here Aspect Pro Yearly That's not what I'm asking here.
Can you please, go to the app and try to send an other message to the same bot you we're previously talking to, and screenshot any error that happens? @caseyjimthomas Here, try to send an other message and screen shot it. Here That same One Here That same One No! Not the same one, an other one after your message the character! Here Well it works? Yes Have Two Messages Have Two Messages What's the limit you're encountering? What’s that Mean What’s that Mean You said you were having a message limit, right? Yes Yes What's that limit? You say Time Time? What do you mean? How to look I’m have limit On Aspect How to look I’m have limit On Aspect You don't have limits! Send me Screenshots Please Send me Screenshots Please What screenshots? You say Limit on Aspect You say Limit on Aspect As Pro member, you **don't** have messages limits. I’m have Pro Member yeah I’m have Pro Member yeah Then you have no issues? @caseyjimthomas
I am not sure about how to help you right now.
Could you clarify the situation you are encountering? From which I can see, you don't have any issue concerning messaging a character. Yes I’m A’m issue My Character have Two Messages Do you Fix it @caseyjimthomas
What’s your main language? I’m sensing there’s a language barrier right now. Please @limitless ⌁ Discord Manager do you help me Please <@1012012939315789865> do you help me Answer my question first if you can. 🙂 What’s your Question <@862733692802826280> What’s your main language? I’m sensing there’s a language barrier right now. Here! Here What? Here What? I asked if your main language was English or if it was another language. English Im Language English How old are you? I’m 28 Years old Why Anyways.

Tell me your issue or else I won’t be able to help you. Do you help me Fine Look I’m have 3 Messages How to Fix it Yes I’m have Only 3 Messages how to Fix it Yes I’m have Only 3 Messages how to Fix it Are you subscribed to the Pro? No I’m Have that I’m have Again @caseyjimthomas

You don’t have a limit for the messages, you have an active subscription, to get more than 3 messages per chat than you need to message the bots or else they won’t message you at all. I’m have only 2 messages now I’m Need Only one Message Okay do you help me About that I’m have only 2 messages now What? I’m Need Only one Message Okay do you help me About that Do you mean you want only one answer from the character per messages? Yes I’m Only 2 Messages now See https://klipy.com/gifs/marcus-the-worm-marcus-campfire How to Fix it How to Fix it my Message have only One Message How to Fix it my Message have only One Message You may not! Characters will answer with a low random number of message. This is not an issue and intended to work as so. Do you help me I’m pay Aspect Pro yearly right now I’m don’t have it I’m don’t have it Hi, can you please go on the feedback tab on the app and tell your issue? After that please let me know and send me your user so I can tell the devs to check it out. @caseyjimthomas What’s you Know Buy Pro I'm Buy it Again and Again that not Work what's I'm do like That i'm Buy Pro I'm Buy it Again and Again that not Work what's I'm do Like that @limitless ⌁ Discord Manager My Unsername on Aspect is CaseyThomas Hi, can you please go on the feedback tab on the app and tell your issue? Do you help me Right I’m not Do Comments on Aspect Hi @caseyjimthomas
It looks like you need to submit this as feedback to our Dev team! I've attached some pictures to assist in visualizing where you need to go.

When you open your app, the bottom right of the home screen is your profile, please click that. On your profile, click the three dots in the upper right corner (mine is edited for privacy). On the third picture, it will open up a menu. Please click "Submit Feedback" and enter your concerns about the message length and frequency. Click submit, and you're good to go!

This way, your concerns are leveled directly to the Dev Team directly! @caseyjimthomas What? Hi <@862733692802826280> It looks like you need to submit this as feedback to our Dev team! I've attached some pictures to assist This! (sorry drac) Unfortunately, if you are not answering I will be closing this ticket.
@caseyjimthomas Have you done this? https://discord.com/channels/1245284198261063762/1547625663803035729/1547896861224996864
Exported transcript automatically when the ticket was closed.
Top participants:
47 - @caseyjimthomas#0 (862733692802826280)
29 - @a.l.e.y.x#0 (1168610887066730520)
13 - @destructively__#0 (1012012939315789865)
1 - @Aspect Assistant#2405 (1479500542832021527)
1 - @draculvrita#0 (190695753818177538)