<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-account-zzalko (1509169689941770240)
Ticket Type: ACCOUNT
Ticket Owner: 310541669860769792
Created: 5/27/2026, 12:21:33 PM
Locked: no
Claimed: 1012012939315789865
Messages: 5

AI Ticket Summary

Summary: - User (ID 310541669860769792) reported being randomly disconnected and that their account was removed — an issue they've experienced before. - Staff (destructively__, ID 1012012939315789865) responded that removed accounts cannot be recovered. - Staff advised that if the user has a Pro subscription they can use the “restore” button to transfer/restore the subscription to a new account. Outcome: - Account recovery not possible per staff. User advised to create a new account and use the Pro “restore” option if applicable. - Ticket claimed and closed by destructively__. Notes: - Conversation does not specify whether the user has a Pro subscription or whether they followed the restore step.

This is the start of #ticket-account-zzalko channel. Hello @Zalk⁰! Thank you for opening a **Account Support** ticket.
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Thank you for your patience and cooperation! It's always me, I had a problem with my account that has happened before, that I was completely disconnected from my account, at random, for no reason... @Jude | Helper 🥹 @Zalk⁰
Unfortunately when an account gets removed there’s nothing we can do to recover it. If you have a Pro subscription you can just click on the “restore” button and it will restore your subscription to your new account.
Exported transcript automatically when the ticket was closed.
Top participants:
2 - @zzalko#0 (310541669860769792)
2 - @destructively__#0 (1012012939315789865)
1 - @Aspect Assistant#2405 (1479500542832021527)