transcript-ticket-account-tropicsunflower.html

<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-account-tropicsunflower (1545470136209899672)
Ticket Type: ACCOUNT
Ticket Owner: 1232351806856630363
Created: 9/4/2026, 4:26:35 PM
Locked: no
Claimed: no
Messages: 8

AI Ticket Summary

This was a Account Support ticket. The automatic AI summary could not be generated, but the visible ticket discussion included: [2026-09-04T16:29:14.454Z] a.l.e.y.x: Hi <@1232351806856630363>! [2026-09-04T16:33:26.996Z] tropicsunflower: Hi! So when the outage happened the other day, I was logged out and now I cannot log back in and every email I have says “user not found” but I have a subscription on that account [2026-09-04T18:24:27.087Z] destructively__: You can create a new account and restore the subscription. [2026-09-04T18:24:31.912Z] destructively__: <@1232351806856630363> [2026-09-04T18:40:33.076Z] tropicsunflower: How do I do this? [2026-09-04T19:00:19.854Z] destructively__: When you create a new account, you just have to click on the pro page and it should have a restore button on down right corner! [2026-09-04T19:03:47.983Z] destructively__: <@1232351806856630363>

This is the start of #ticket-account-tropicsunflower channel.

Hello @⋆⋅𖤓⋅⋆ 𝒦𝒶𝓎 ⋆⋅𖤓⋅⋆! Thank you for opening a **Account Support** ticket.
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Thank you for your patience and cooperation!

Hi @⋆⋅𖤓⋅⋆ 𝒦𝒶𝓎 ⋆⋅𖤓⋅⋆!

Hi <@1232351806856630363>! Hi! So when the outage happened the other day, I was logged out and now I cannot log back in and every email I have says “user not found” but I have a subscription on that account

Hi! So when the outage happened the other day, I was logged out and now I cannot log back in and every email I have says “user not found” bu You can create a new account and restore the subscription.

@⋆⋅𖤓⋅⋆ 𝒦𝒶𝓎 ⋆⋅𖤓⋅⋆

You can create a new account and restore the subscription. How do I do this?

How do I do this? When you create a new account, you just have to click on the pro page and it should have a restore button on down right corner!

@⋆⋅𖤓⋅⋆ 𝒦𝒶𝓎 ⋆⋅𖤓⋅⋆

Exported transcript automatically when the ticket was closed.
Top participants:
4 - @destructively__#0 (1012012939315789865)
2 - @tropicsunflower#0 (1232351806856630363)
1 - @Aspect Assistant#2405 (1479500542832021527)
1 - @a.l.e.y.x#0 (1168610887066730520)