<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-account-toler8ed (1544762320775946270)
Ticket Type: ACCOUNT
Ticket Owner: 1210692885922586745
Created: 9/2/2026, 5:33:57 PM
Locked: no
Claimed: 1168610887066730520
Messages: 4

AI Ticket Summary

The user reported being unexpectedly signed out of the app and unable to log back in for approximately six hours, despite trying multiple sign-in methods. Staff confirmed this was a known issue being addressed by the team and provided a link to the relevant announcement. The user was advised to monitor the specified Discord channels for updates once the issue is fixed. Staff asked whether there were any further questions before closing the ticket; no additional response or confirmed resolution was recorded.

This is the start of #ticket-account-toler8ed channel. Hello @mason! Thank you for opening a **Account Support** ticket.
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Thank you for your patience and cooperation! Hello! I’m having trouble signing in. I was on the app fine last night, and woke up today with it randomly signed out. No matter what I’ve tried to sign in with the last 6 hours, this is what I’ve gotten back Hello! I’m having trouble signing in. I was on the app fine last night, and woke up today with it randomly signed out. No matter what I’ve t Hi! This is a known issue by the team.
Check this out: https://discord.com/channels/1245284198261063762/1265131850071015585/1544647151068647475
Once it will be fixed, you will be notified in #📣-announcement or #🚀-community-updates! Do you have any questions before I close this ticket? @mason
Exported transcript automatically when the ticket was closed.
Top participants:
2 - @a.l.e.y.x#0 (1168610887066730520)
1 - @Aspect Assistant#2405 (1479500542832021527)
1 - @toler8ed_#0 (1210692885922586745)