<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-account-tinywindspirit (1515517116843954247)
Ticket Type: ACCOUNT
Ticket Owner: 401948082448760833
Created: 6/14/2026, 12:43:57 AM
Locked: no
Claimed: 687842651319435380
Messages: 30

AI Ticket Summary

Summary — Account Support (Ticket owner: 401948082448760833; handled/closed by peytonimo 687842651319435380) Issue: - User attempted to redeem Gold for a created character but did not receive it. Staff actions: - Explained eligibility requirements for receiving Gold (see technical details below). - Told user how to redeem Gold in their profile. - Asked the user to show character edit info and to adjust follower count if needed. - Guided the user to create a new bot with correct settings and checked whether the issue persisted. Outcome: - User adjusted the bot (original had ~1,000,000 followers, which exceeds the allowed range) and created another bot with the correct follower count, but still did not receive Gold. - Staff concluded the missing Gold is due to a known bug and apologized. The ticket was closed with no Gold granted at this time. - User was asked to monitor announcements in the specified channels for the bug fix. Important technical details: - Eligibility requirements highlighted by staff: - Original, well-written character - Bot follower/following must be between 0–3000 - No NSFW content - No AI-generated text or profile pictures - Bot must be public - Redemption path: Profile → tap Gold amount (top-right) → redeem (may currently send to the shop or not appear due to bug). - Staff referenced an existing bug and announcement channels: #1471644386684178485 and #1265131850071015585. If anything in the conversation is unclear or you want a follow-up (e.g., staff confirmation after the bug fix), let me know.

This is the start of #ticket-account-tinywindspirit channel. Hello @Sea! Thank you for opening a **Account Support** ticket.
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Thank you for your patience and cooperation! Hi @Sea !

To create an eligible character.
Your character must meet the following requirements:
• Original and well-written
• The bot must have 0–3000 followers/following
• No NSFW content
• No AI-generated text or profile pictures
• The bot must be public

If your character is eligible, you can claim your Gold in your profile.
Go to your profile, tap the Gold amount in the top-right corner, and you should see the option to redeem your Gold.

⚠️ Disclaimer: Gold has been a bit buggy recently, so it may not appear immediately. There has also been a post within #🚀-community-updates that highlights the current bug regarding receiving gold for created characters.

In the case that, that isn’t the case for you thr character you sent does not meet the eligibility due to the follower/following criteria . Thank you. I will check it. tabbing the gold just sends me to the shop ⚠️ Disclaimer: Gold has been a bit buggy recently, so it may not appear immediately. There has also been a post within #🚀-community-updates that highlights the current bug regarding receiving gold for created characters.

In the case that, that isn’t the case for you thr character you sent does not meet the eligibility due to the follower/following criteria . Oh. I saw that I'm sorry for wasting your time You didn’t at all! It’s totally okay, did you try fixing the follower count and see if that worked? he already has a million followers how many more could he need? • The bot must have 0–3000 followers/following A million is too many Ooh! I didn't understand I thought a million was between those Okay. I will fix it I still didn't get any gold unless it is because I already made this one Can you show me the rest of the characters edit information? 🙂 It might be the bug but just want to cover all bases just incase! @Sea Alright I made another bot with everything filled out and having the right amount of followers Unfortunately I do believe you not receiving the gold is in fact a part of the bug then, I apologize 🤍 I was hoping it would work but unfortunately I believe until the bug is fixed you might not receive the gold @Sea It is alright. Thanks for trying Please look out for announcements in #📣-announcement and #🚀-community-updates for when it gets fixed and again I’m sorry! Will do
Exported transcript automatically when the ticket was closed.
Top participants:
19 - @tinywindspirit#0 (401948082448760833)
10 - @peytonimo#0 (687842651319435380)
1 - @Aspect Assistant#2405 (1479500542832021527)