<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-account-thesharkeybois (1510742660896526597)
Ticket Type: ACCOUNT
Ticket Owner: 1037523605665353809
Created: 5/31/2026, 8:31:58 PM
Locked: no
Claimed: 1012012939315789865
Messages: 6

AI Ticket Summary

Ticket type: Account Support Owner: 1037523605665353809 Handled by: destructively__ (1012012939315789865) — ticket claimed and closed by same staff. Summary: - User reported an active Aspect subscription (purchased via Apple ID) but was logged out and, after trying to sign back in, could not find any account/email/ID that showed ownership of the subscription. - Staff advised that the subscription can be restored to any account (or a newly created account) and prompted the user (<@1037523605665353809>). - The user asked for restoration instructions, then said “nevermind.” Staff later posted “There we go!” and closed the ticket. Final result / status: - Staff indicated the issue was resolved, but no explicit restoration steps or confirmation from the user are present in the transcript. The exact action that fixed the problem is unclear from the messages.

This is the start of #ticket-account-thesharkeybois channel. Hello @The Sharkey Bois! Thank you for opening a **Account Support** ticket.
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Thank you for your patience and cooperation! I’ve had the subscription on my account for a month now and have been logged out before, but have signed in with my Apple ID just fine. Now i’ve been logged out and no matter which email I pick, it’s apparently not the account, email, ID, etc with my Aspect account that i’m literally paying for yet it says I don’t own the subscription on anything. Idek how to explain this @The Sharkey Bois

You can restore the subscription in any account you have / create. do you know how to do that? nevermind! nevermind! There we go!
Exported transcript automatically when the ticket was closed.
Top participants:
3 - @thesharkeybois#0 (1037523605665353809)
2 - @destructively__#0 (1012012939315789865)
1 - @Aspect Assistant#2405 (1479500542832021527)