<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-account-theblackowl69471 (1521258931349885140)
Ticket Type: ACCOUNT
Ticket Owner: 1221089348988964886
Created: 6/29/2026, 8:59:53 PM
Locked: no
Claimed: 1012012939315789865
Messages: 9

AI Ticket Summary

Ticket type: Account Support Ticket owner: the_black_owl_69471 (ID 1221089348988964886) Claimed/Closed by / Staff: destructively__ (ID 1012012939315789865) - Issue: User logged in with Google and reached the profile setup screen; after filling required fields, clicking "continue" did not advance or create the account. - Staff actions: Requested a screen recording of the error, then suggested switching from Wi‑Fi to mobile data to rule out a network-related problem. - Outcome: User switched to cellular data and confirmed the account setup proceeded successfully. No further assistance was required. Staff closed the ticket. - Technical details/notes: The problem was resolved by changing network (Wi‑Fi → mobile data), indicating a likely connectivity or network-related blockage. User did not provide the requested screen recording.

This is the start of #ticket-account-theblackowl69471 channel. Hello @𖤐𝕽𝖔𝖘𝖆𝖑𝖎𝖊♱🪽! Thank you for opening a **Account Support** ticket.
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Hello, im new to this app and when i logged in with my google account it wouldn't let me go further, i got to the point where i was setting up a profile but even tho i filled in everything and clicked continue it wouldn't let me go further Can you screen record the error that shows up when you try to create an account? Oh! @𖤐𝕽𝖔𝖘𝖆𝖑𝖎𝖊♱🪽
Can you try switching your WiFi to your data?
Yes thank you so much it worked Yes thank you so much it worked No problem, is there anything else you need help with? No that was all
Exported transcript automatically when the ticket was closed.
Top participants:
4 - @the_black_owl_69471.#0 (1221089348988964886)
4 - @destructively__#0 (1012012939315789865)
1 - @Aspect Assistant#2405 (1479500542832021527)