<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-account-soppis (1527735424116854967)
Ticket Type: ACCOUNT
Ticket Owner: 1493815569382899822
Created: 7/17/2026, 5:55:09 PM
Locked: no
Claimed: no
Messages: 9

AI Ticket Summary

- Issue: User (1493815569382899822, "soppis.") opened an Account Support ticket because they were told to submit proof as a Pro-user but weren’t sure how/where to provide it. - Staff actions: a.l.e.y.x guided the user to submit the in-app "pro subscription" page as proof, confirmed the screenshot/page the user found was correct, and escalated/handed it to "Limitless" for checking. - Outcome: Staff verified the proof and informed the user they will receive the Pro role soon. Ticket closed by a.l.e.y.x (1168610887066730520). - Important technical detail: Proof required = the pro subscription page in the app.

This is the start of #ticket-account-soppis channel. Hello @Soppis! Thank you for opening a **Account Support** ticket.
Please take a moment to clearly describe your issue or request so our team can help you as quickly as possible.

**Tips for a faster response:**
• Explain your situation in detail (what happened, when, and where).
• Include screenshots or links if relevant.
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Once a member of @Trial Helper, @Helper, @Helper Team Lead, @Moderator, @Moderation Team Lead, @Community Manager has reviewed your ticket, you’ll receive a reply here.
If you opened this ticket by mistake, press the **Close** button and follow the prompt to request closure from staff.

Thank you for your patience and cooperation! Hey @Soppis!
How may we help you? hi! We were told to create a ticket as Pro-users! I didn’t really know how to make it right? 🥴 You made it right (just asking in case haha)!
You may send a proof there! (pro subscription page in app) Did you managed to find that page @Soppis? is it this one? I don’t know where else to look 🙂‍↕️ is it this one? I don’t know where else to look 🙂‍↕️ That's the right one!
Limitless will check on that soon enough! 🙂 Nice! Thanks! ✨ Nice! Thanks! ✨ It has been verified, you'll get your role soon enough.
No problem, have a nice day!
Exported transcript automatically when the ticket was closed.
Top participants:
5 - @a.l.e.y.x#0 (1168610887066730520)
3 - @soppis.#0 (1493815569382899822)
1 - @Aspect Assistant#2405 (1479500542832021527)