<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-account-sgw2011 (1540230706733645905)
Ticket Type: ACCOUNT
Ticket Owner: 792830963867451444
Created: 8/21/2026, 5:26:56 AM
Locked: no
Claimed: 1012012939315789865
Messages: 19

AI Ticket Summary

The user reported that pressing **“Continue”** did nothing during their first signup attempt. They also encountered an **“exceeded email limit”** message, preventing them from signing up again. Staff suggested restarting the app, reinstalling, or clearing its cache; the user tried restarting and clearing the cache without success. Staff then requested more details about both issues. The user later confirmed the issue was fixed, but did not explain how. Staff followed up asking for the fix method, with no recorded response.

This is the start of #ticket-account-sgw2011 channel. Hello @SGW! Thank you for opening a **Account Support** ticket.
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Thank you for your patience and cooperation! Hi whenever I press continue it doesn't do anything Hi @SGW!
Have you tried to restart the app? Reinstall or reset the cache of the app? Hi <@792830963867451444>! Have you tried to restart the app? Reinstall or reset the cache of the app? i did restart but nothing worked and i did remove cache also nothing worked Oh did I forgot This Needs to be fixed as well Hi <@792830963867451444>! Have you tried to restart the app? Reinstall or reset the cache of the app? You know what I did all of them but nothing worked I am so sorry this is happening to you! Could you please explain in details how both issues are happening and in what situation? @SGW I am so sorry this is happening to you! Could you please explain in details how both issues are happening and in what situation? well it was my first time getting to aspect but when i did all my details in the sign up page this happend the exceeded email limit now i cant sign up again Hello the issue has been fixed thanks Thank you for reporting the issue! If you have any questions, don't hesitate, I'll will be closing this ticket afterwards. :gom4rtUwU: Hello the issue has been fixed thanks Hello! Do you know how you fixed that? This will be much appreciated!
Exported transcript automatically when the ticket was closed.
Top participants:
12 - @sgw2011#0 (792830963867451444)
6 - @a.l.e.y.x#0 (1168610887066730520)
1 - @Aspect Assistant#2405 (1479500542832021527)