<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-account-mkv06 (1516928543995461632)
Ticket Type: ACCOUNT
Ticket Owner: 729493783531487356
Created: 6/17/2026, 10:12:28 PM
Locked: no
Claimed: 1012012939315789865
Messages: 11

AI Ticket Summary

Summary — Account Support ticket (owner ID: 729493783531487356) - Issue: User reported being unexpectedly logged out and unable to log back in by any method — the client either returned to the login screen or showed an error. - Staff action: Staff (destructively__ — ID 1012012939315789865) reviewed the report and advised there was nothing staff could do server-side; explained that sometimes a bug causes the account to be removed from the apps server. - User follow-up & resolution: User initially couldn’t create a new account with a different email but later found a workaround: repeatedly tapping "Sign in with Google" eventually allowed them to sign in / create a new account on two devices. - Final result: Ticket closed by destructively__. Original account recovery was not possible per staff; the user was able to regain access by creating/signing into a new account using the Google sign-in workaround. - Technical note: Staff indicated this may be a bug where accounts get deleted from the apps server — no server-side recovery was available in this case.

This is the start of #ticket-account-mkv06 channel. Hello @Norman! Thank you for opening a **Account Support** ticket.
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Thank you for your patience and cooperation! Got logged out and now there's no way to log back in for any method or account, either keeps going back to the login screen or gives an error message Got logged out and now there's no way to log back in for any method or account, either keeps going back to the login screen or gives an There’s nothing to do in that situation, sometimes bugs happens and the account gets deleted from the apps server. ah damn, so it goes ah damn, so it goes I’m sorry about that! it's okay, but the other problem is that I can't seem to use a different email to make a new account oh wait, I seem to have found a way to do so oh wait, I seem to have found a way to do so Can you elaborate? It might help other players with the same issue. I basically just pressed the sign in with google button a bunch of times until it let me in I was able to do this on two devices
Exported transcript automatically when the ticket was closed.
Top participants:
6 - @mkv06#0 (729493783531487356)
4 - @destructively__#0 (1012012939315789865)
1 - @Aspect Assistant#2405 (1479500542832021527)