<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-account-mbmbnk03388 (1551036002053922846)
Ticket Type: ACCOUNT
Ticket Owner: 1467869812351963157
Created: 9/20/2026, 1:03:19 AM
Locked: no
Claimed: no
Messages: 10

AI Ticket Summary

The user accidentally deleted their Aspect account on September 19, 2026, and requested recovery of the account and associated profiles, posts, AI characters, and conversations. They provided the email address `lorakamel6633@gmail.com` but did not remember their username. Staff explained that deleted accounts and their data cannot be recovered because deletion removes the account from the app’s servers. They also noted that subscriptions purchased through an app store may be restorable on a new account. The user asked whether deletion was still pending or could be canceled, and staff reiterated that recovery or cancellation was not possible. The user acknowledged the response and confirmed they had no further questions.

This is the start of #ticket-account-mbmbnk03388 channel. Hello @mbmbnk! Thank you for opening a **Account Support** ticket.
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Thank you for your patience and cooperation! Hi! I accidentally deleted my Aspect account yesterday, and I would really like to recover it.

The account deletion was accidental. I would like to restore my original account rather than create a new one.

I had a lot of content on this account, including my profiles, posts, AI characters, and conversations, and I would really appreciate it if you could check whether the account and its data can still be restored.

The account was deleted on September 19, 2026.

My account email: lorakamel6633@gmail.com

Unfortunately, I don’t remember my Aspect username.

Since the deletion happened only yesterday, is there any way to cancel the deletion or restore the account and its associated data?

Thank you very much for your help! Hi! I accidentally deleted my Aspect account yesterday, and I would really like to recover it. The account deletion was accidental. I would Hello!
@mbmbnk

I am really sorry that this happened and I fully understand your concern. However, deleted accounts may **not** be recovered.

Thanks to our policy, deleted accounts and their data is fully erased as soon as it is processed as deletion.

Please note that, if you bought a subscription via your App Store provider, this can be restored on the new account.

If you have new further questions, feel free to ask! :H_LightBlue_Heart: Thanks for your response. I completely understand 🙏🏻 Thanks for your response. I completely understand 🙏🏻 Do you have any more questions? Yes, I just have one last question. I understand that deleted accounts can’t be recovered once the deletion has been fully processed, but has my account already been permanently deleted, or is the deletion still pending? And if it’s still pending, is there any way to cancel the deletion before it’s permanently processed? Yes, I just have one last question. I understand that deleted accounts can’t be recovered once the deletion has been fully processed, but ha There’s no way of recovering a deleted account, once you click on detele, the entire account is deleted from the app’s servers. Got it, thanks Got it, thanks No problem, is there any more questions / anything else you need? Nope, that’s all
Exported transcript automatically when the ticket was closed.
Top participants:
5 - @mbmbnk._03388#0 (1467869812351963157)
2 - @a.l.e.y.x#0 (1168610887066730520)
2 - @destructively__#0 (1012012939315789865)
1 - @Aspect Assistant#2405 (1479500542832021527)