This is the start of #ticket-account-enigmabeavertm channel.
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Since the update i can't log in, keeps saying Error, failed to sign in. i reinstalled it multiple times, cleared cache but nothing. phone model is a S24 Ultra
Since the update i can't log in, keeps saying Error, failed to sign in. i reinstalled it multiple times, cleared cache but nothing. phon
Can you please provide video of that error?
Screenshot
Google account
Can't find anything online either, so yeah this update is a broken mess
Can't find anything online either, so yeah this update is a broken mess
Have you tried with any other options or turn off your WiFi and use data?
Have you tried with any other options or turn off your WiFi and use data?
Cant use other options. I only have a google account. And yes data also doesn't work
Cant use other options. I only have a google account. And yes data also doesn't work
Hm.. When did this issue started to happen? (exact date).
Hm..
When did this issue started to happen? (exact date).
As i said. Right after the update two days ago. If this isn't resolved I'd want my yearly subscription refunded
As i said. Right after the update two days ago. If this isn't resolved I'd want my yearly subscription refunded
If you want a refund you will have to request it directly with Apple / Google.
I will, but first you guys try and fix this, i mean an issue like this should not be a thing
You’re the first person coming and reporting this issue!
Before I escalate this issue I’m going to ask some questions, sorry if they sound repetitive.
@EnigmaBeaver™
Confirm with me before I escalate this issue to the devs!
- unistalling / installing - Offload / update / clear cache)? - Switch WiFi with data Didn’t work correct?
Nope does not work
Thank you!
This ticket will now be escalated.
Exported transcript automatically when the ticket was closed. Top participants:
9 - @destructively__#0 (1012012939315789865) 8 - @enigmabeavertm#0 (196787551330238464) 1 - @Aspect Assistant#2405 (1479500542832021527)