<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-account-duttches (1553017605420490783)
Ticket Type: ACCOUNT
Ticket Owner: 538895259938324481
Created: 9/25/2026, 12:17:31 PM
Locked: no
Claimed: 1168610887066730520
Messages: 11

AI Ticket Summary

The user asked why they had not received gold for creating two characters. Staff explained that rewards are typically issued within minutes and provided the eligibility requirements, including public visibility, originality, no NSFW or AI-generated content, and fewer than 3,000 followers and following. Staff also advised restarting the app and claiming the reward in the Gold Store. The user later confirmed they received the gold, and the ticket was resolved.

This is the start of #ticket-account-duttches channel. Hello @Beezy! Thank you for opening a **Account Support** ticket.
Please take a moment to clearly describe your issue or request so our team can help you as quickly as possible.

**Tips for a faster response:**
• Explain your situation in detail (what happened, when, and where).
• Include screenshots or links if relevant.
• Keep your language polite and respectful.
• Avoid tagging staff members directly — we’ll respond as soon as possible.

Once a member of @Community Manager, @Helper, @Moderator, @Trial Helper has reviewed your ticket, you’ll receive a reply here.
If you opened this ticket by mistake, press the **Close** button and follow the prompt to request closure from staff.

Thank you for your patience and cooperation! Hi @Beezy! Hello. Thank you for getting back to me. Hello. Thank you for getting back to me. How may I help you? I was wondering when I would receive gold for the characters I've made? I made two so far, but I have not gotten anything. I was wondering when I would receive gold for the characters I've made? I made two so far, but I have not gotten anything. They usually get rewarded within the next minutes after the creation of the character.
To gain gold for creating characters, you must **absolutely** meet these requirements:
- ✅ Original and well-written.
- ✅ Between 0–3000 followers/following.
- ✅ No NSFW content.
- ✅ No AI-generated text or profile pictures.
- ✅ The character is set to Public.

Most common issue here are:
- Character not public
- Character have more that __3000__ followers **and/or** following (__not cumulative__).

If you think you meet the requirements, please follow this message with the screenshot of the edit page of your characters. Ahh, I see. Thank you for that. Everything is checked for me aside from the 0-3000 followers/following. Thank you! Let me know if you receive the gold afterwards. You might have to restart the app! Don't forget you need to claim it in the gold store. :H_LightBlue_Heart: @Beezy I got it! Thank you again for your help No problem! If you need anything else, feel free to create a new ticket. Have a great day/night! :H_LightBlue_Heart:
Exported transcript automatically when the ticket was closed.
Top participants:
6 - @a.l.e.y.x#0 (1168610887066730520)
4 - @_duttches#0 (538895259938324481)
1 - @Aspect Assistant#2405 (1479500542832021527)