<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-account-draculvrita (1531085833287893042)
Ticket Type: ACCOUNT
Ticket Owner: 190695753818177538
Created: 7/26/2026, 11:48:29 PM
Locked: no
Claimed: 1012012939315789865
Messages: 4

AI Ticket Summary

Ticket type: Account Support Owner: draculvrita (190695753818177538) Staff: destructively__ (1012012939315789865) Summary: - Issue: User asked to claim their Pro role and uploaded a screenshot of the app/purchase (payment details intentionally blurred). - Staff action: Instructed the user to add channel #1528460692481511434 to their channels list. - Outcome: User acknowledged with thanks. There is no confirmation in the log that the Pro role was granted—final result unclear. Important technical detail: ensure channel ID 1528460692481511434 is added to the user's channels list as instructed.

This is the start of #ticket-account-draculvrita channel. Hello @Dracul Vrita! Thank you for opening a **Account Support** ticket.
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Thank you for your patience and cooperation!
Just would like to claim my Pro role! I added the screenshot from the app and my purchase - payment detail blurred for obvious reasons. Make sure you add #🎬pro-aspect to your channels list! Thank you so much!!
Exported transcript automatically when the ticket was closed.
Top participants:
2 - @draculvrita#0 (190695753818177538)
1 - @Aspect Assistant#2405 (1479500542832021527)
1 - @destructively__#0 (1012012939315789865)