Ticket type: Account Support Owner: draculvrita (190695753818177538) Staff: destructively__ (1012012939315789865) Summary: - Issue: User asked to claim their Pro role and uploaded a screenshot of the app/purchase (payment details intentionally blurred). - Staff action: Instructed the user to add channel #1528460692481511434 to their channels list. - Outcome: User acknowledged with thanks. There is no confirmation in the log that the Pro role was granted—final result unclear. Important technical detail: ensure channel ID 1528460692481511434 is added to the user's channels list as instructed.