Issue - User (1147297043035983922) reported they created a character but did not receive the expected Gold. Staff actions - Staff (peytonimo) requested screenshots of the character(s) and the prompts from the Edit Character section (explicitly not the About section). - Staff listed Gold eligibility rules: • Original, well-written character • Bot account must have 0–3000 followers/following • No NSFW content • No AI-generated text or profile pictures • Bot must be public - Staff noted two specific problems with the user’s submission: the follower-count requirement “is not being applied to your character” (i.e., the character does not meet 0–3000 followers/following) and the About section/profile picture appear consistent with AI-generated content, which would prevent the Gold award. - Staff explained how to claim Gold if eligible: open profile → tap the Gold amount (top-right) → redeem. Final result / current status - No evidence in the ticket that the user provided the requested screenshots or that Gold was awarded. The ticket was closed by destructively__ (1012012939315789865), but the conversation ends with staff still awaiting the requested information. It is unclear whether the user followed up or the issue was resolved.