<Server-Info>
Server: Aspect (1245284198261063762)
Channel: ticket-account-daviddollar (1517255217626877982)
Ticket Type: ACCOUNT
Ticket Owner: 834981375010144317
Created: 6/18/2026, 7:50:33 PM
Locked: no
Claimed: 160655903031427072
Messages: 12

AI Ticket Summary

Summary — Account Support (Ticket owner: 834981375010144317) Issue: - User reported repeated failures generating an image post for a character. Two attempts returned only text; one attempt resulted in the bot posting the exact prompt text as the post and triggering a moderation flag. User requested a refund of 100 gold and asked whether their account is flagged. Staff actions: - rimor reviewed the prompt and suggested the generator’s filters (specifically blocking bikini-style images) likely caused the failure. rimor also noted the bot posted the exact prompt instead of generating an image and asked staff to review the refund request. - destructively__ asked whether the user tried restoring the purchase (noting Aspect’s restore feature was available to some users) and requested the user try that. Final outcome / current state: - No refund was issued in the conversation. The user reported they have not attempted a restore and only the problematic post exists; they reiterated that using alternate wording (e.g., “beach attire”) sometimes works and said being flagged would be unwarranted. - The ticket was closed by destructively__ (1012012939315789865) but the core issues (refund and whether the account is flagged) remain unresolved in the transcript. Important technical details: - The AI filter appears to block certain swimwear/bikini content and can sometimes return the prompt text instead of a generated image. - Staff suggested trying the in-app purchase restore option (Aspect restore) as a possible remedy.

This is the start of #ticket-account-daviddollar channel. Hello @deeee! Thank you for opening a **Account Support** ticket.
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Thank you for your patience and cooperation! I’ve tried to create a post for this character three times. Twice it gave me just text, even though I specified to create a picture… I understand that sometimes you get text regardless, and so I just deleted and started it over. I’m using the same prompt as you see, and not only did it just post the prompt as a picture, it then sent me a moderation flag, telling me that my prompt was moderated. I don’t know if I am flagged in the system as being prompted for breaking the rules, but it’s definitely unwarranted here. Also, I would like to request 100 gold back because it literally just copied my prompt as a post. Any word? I’ve tried to create a post for this character three times. Twice it gave me just text, even though I specified to create a picture… I under Hey there @deeee,
By the prompt visible in the screenshot, I believe the bot filters bikini photos, even when you try to go around it by wording it differently :P About the request, @limitless ⌁ Community Manager, can you have a look at it? 🤔 The AI posted the exact prompt, instead of generating anything About the request, <@1012012939315789865>, can you have a look at it? 🤔 Request? Request? They want to know if they can get their gold back since the AI didn't generate a post, and posted their prompt instead Have they tried to restore the purchase? Aspect made it available for some users! Have they tried to restore the purchase? Aspect made it available for some users! Didn't think of it since the post went through, @deeee can you try and let us know please? 🙏 Only the problem post went thru. I haven’t messed with the posts on the character since Hey there <@834981375010144317>, By the prompt visible in the screenshot, I believe the bot filters bikini photos, even when you try t I know typing “bikini” is hit or miss (even though I see other characters post tons of them) - so I try to use “beach attire” and it works sometimes. But none of that should have flagged my account for anything
Exported transcript automatically when the ticket was closed.
Top participants:
5 - @rimor#0 (160655903031427072)
4 - @daviddollar#0 (834981375010144317)
2 - @destructively__#0 (1012012939315789865)
1 - @Aspect Assistant#2405 (1479500542832021527)