Summary — Account Support (Ticket owner: 241323420531425280) Issue: - User reported they created a character but did not receive the 100 Gold reward. Staff actions and technical details: - Staff (peytonimo) reviewed eligibility rules and shared them: character must be original/well-written, bot follower count must be 0–3000, no NSFW, no AI-generated text or profile picture, and the bot must be public. To redeem, user must open their profile and tap the Gold amount in the top-right to claim. Staff also noted Gold has been buggy recently. - Staff indicated the user's follower count originally did not meet the requirement. - User replied they adjusted the follower count and stated the about section was not AI-generated. - Staff requested a screenshot of the profile/Gold area to verify the claim. - Another staff member (destructively__) joined the conversation but did not add further troubleshooting. Final result / status: - No screenshot or confirmation that the Gold was redeemed is present in the ticket messages. The issue remains unresolved in the conversation. Ticket metadata shows it was claimed and closed by peytonimo, but there is no message confirming Gold was granted.